Vice President, Commercial Partnerships Account Management and Client Service

Company: Circuit of the Americas
Location: Austin
Posted on: September 21, 2023

Job Description:

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.

POSITION SUMMARY: The Vice President will be responsible for managing all aspects of COTA's partnership portfolio, managing all contractually obligated income (COI), and overseeing the sponsor fulfillment staff of account managers. In addition to leading the team, the VP will also be responsible for retaining all of COTA's annual contractually obligated income (COI) and responsible for generating incremental annual organic revenue from within the current partner portfolio.

RESPONSIBILITIES:

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• Act as the leader in COTA's Commercial Client Service and Relationship Management process.
  
• Retain and generate incremental revenue with existing partners.
  
• Oversee all aspects of partnership fulfillment and department expense budget.
  
• Lead and run the kick-off meetings for all new partners. Must be able to present to Sponsor C-suite executives and COTA's leadership team to showcase COTA's commitment to Client Service and ROI.
  
• Attend weekly meetings with senior-level COTA executives and provide departmental updates.
  
• Must personally manage the day-to-day relationship with COTA's largest blue-chip brands to ensure the highest level of professionalism and client satisfaction.
  
• Provide biweekly VP Report indicating the status of all current partner and department administrative action items.
  
• Provide a career growth platform, associate retention program, and continuing education to Account Management staff on a regular basis.
  
• Create and implement innovative platforms and assets that will provide incremental revenue opportunities for COTA.
  
• Work with the marketing team and associates to create sponsor recap decks for year-round partners and activation partners.
  
• Develop and maintain accurate reporting processes, procedures, and partner database management.
  
• Develop and track revenue retention and organic growth pipeline.
  
• Work with the business development team to manage key category development and platform ideation for new and existing partners.
  
  
  QUALIFICATIONS:
  
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  • Minimum of eight (8) years of extensive partnership revenue retention and client relationship management experience.
    
  • Must have great poise and professionalism when interacting with internal and external clients.
    
  • Experience in day-to-day management, specific to growing and managing the Millennial professional/associate.
    
  • Must have a high level of interpersonal skills to handle sensitive and confidential situations and information.
    
  • Professional appearance, attitude, and communication skills as well as the ability to work with others are required.
    
  • Expert time management skills and the ability to work with tight deadlines on numerous concurrent projects.
    
  • Excellent spelling, grammar, and proofreading skills, and a strong ability to communicate ideas both orally and in writing.
    
  • Proficient in all Microsoft Office products, Keynote, and a myriad of third-party research
    
  • Flexible schedule with the ability to work weekends and evenings during Concerts and Community Events; Must be able to work at all Motorsport races during the year
    
  • Must be able to manage multiple tasks efficiently and work well independently.
    
  • Familiarity with the development and execution of dynamic and effective platforms.
    
  • Meticulous with a keen eye for detail.
    
    
    EQUAL EMPLOYMENT OPPORTUNITY:
    COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
    
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Keywords: Circuit of the Americas, Austin , Vice President, Commercial Partnerships Account Management and Client Service, Executive , Austin, Texas