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Regional Transition Manager

Company: Bell Partners Inc
Location: Austin
Posted on: May 28, 2023

Job Description:

We Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 70,000 units in North America and continue to grow. B e ll Partners , a national leader in multi-family housing, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. Responsible for assisting the RM/RVP and site team to maintain operational excellence for newly acquired assets through an effective transition process. This position is responsible for transitioning all facets of the community operations, including people and processes, on to the Bell operating platform to ensure optimal performance - Escalate issues, seek assistance/resources; coordinate with departments, report on status of plan and property performance. This position will assist with executing successful dispositions, as well. Essential Functions and Responsibilities:

  • Participate in transition calls to assist in preparing for transition and execute tasks as assigned
  • Act as a support associate to RM/RVP to execute tasks assigned to assist in the effective execution of 90-day plan
  • Support Operations in executing transition action items to ensure property performance
  • Act as internal department liaison to assist in transition action items (service contracts, utility placements, IT functionality, etc.)
  • Lead, direct, and control all facets of the community, following Bell Apartment Living standards and policies, and working within budget guidelines to ensure quality services and a high degree of customer satisfaction
  • Assist Community Manager in setting up Bell library, Bell lease files, and organizing office to comply with Bell policies and procedures
  • Assist Community Manager, RM, and departments in setting up systems (Onesite, Ops Technology, e-payments, Websites, Yieldstar, Level One, EBI, etc.)
  • Lead recruiting effort of on-site team, sourcing talent, reviewing resumes, conducting initial interviews to provide RM with strong candidates for staffing open positions of new acquisitions
  • On-board and train each associate individually on Bell policies, procedures, processes and systems, and work each associate through their learning plans
  • Assist corporate support associates and RM in setting up Bell platform functions as assigned
  • Assist RM/RVP/CM as requested with vendors (research, set up OPS, VMP)
  • Assist RM/RVP/CM as requested in preparing for any investor tours that occur during this transition phase
  • Act as a mentor and resource to the CM through the transition period
  • Be a champion of BAL Hassle-Free Living Strategy
  • Support multi-site operations at the direction of RM & RVP
  • Provide transition assistance for dispositions (compiling service contracts, pull rent rolls, etc., as requested)
  • Ensure staffing maintained during dispositions Core Competencies:
    • Action Oriented- Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
    • Building Effective Teams- Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
    • Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
    • Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
    • Problem Solving- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
    • Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
    • Motivating Others- Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Other Duties and Responsibilities:
      • Other duties as assigned Knowledge, Skills and Abilities:
        • Must demonstrate Bell Core Values and work and fit well within the company culture
        • Must be detail-oriented and have strong project management skills and ability to multi-task
        • Must have strong interpersonal skills with the ability to work in a team-based setting; must display a professional demeanor at all times
        • Must have strong working knowledge of MS Office Suite
        • Must have excellent oral and written communication skills
        • Must be resourceful and well organized
        • Must present a professional image
        • Must be customer service focused
        • Must be able to maintain confidentiality
        • Help develop and maintain strong customer service relationships
        • Flexibility in working hours and travel as required to accomplish the work
        • Must be skilled in strategic planning and execution Education and Background:
          • Undergraduate degree is required
          • Five (5) years' experience of increasingly responsible management positions within service and/or property management
          • Minimum of three (3) years recent experience in a company with 500 or more employees
          • Multi-site experience preferred
          • Lease-up, renovation, acquisition, and/or disposition experience a plusBell Partners, Inc. ("BPI" or the "Company") is an equal employment opportunity employer. BPI's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is BPI's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.Note to Applicants: Smoking is prohibited in all indoor areas of Bell Partners Inc. unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.

Keywords: Bell Partners Inc, Austin , Regional Transition Manager, Executive , Austin, Texas

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