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Sales Operations Director

Company: Quest Software Canada Inc
Location: Austin
Posted on: May 27, 2023

Job Description:

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. -
We're not the company that makes big promises. We're the company that fulfills them. -
We're Quest: Where Next Meets Now. -
Why work with us! -
-Life at Quest means collaborating with dedicated professionals with a passion for technology. -
-When we see something that could be improved, we get to work inventing the solution. -
-Our people demonstrate our winning culture through positive and meaningful relationship. -
-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. -
-Our team members' health and wellness is our priority as well as rewarding them for their hard work. -
We are currently looking for a Sales Operations Director. This position will allow the successful candidate to commute to a local office, or a remote schedule based on the candidate's location. -
Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It's exciting; it's rewarding; it's hard work, and offers career and personal growth.
As a key member of the BU leadership team, this individual will help build and execute the sales strategy needed to exceed the annual plan focused on the following key priorities:
- Provide data-driven tactical and strategic insights and recommendations focused on global sales strategy and execution
- Develop KPI dashboards focused on sales performance, and pipeline management, along with other leading indicators of future business performance
- Develop and execute on the sales territory coverage plan- Partner tightly with finance team on quota setting strategy and structure
The Sales Operations Director will have a track record of building relationships and working closely with cross-functional teams, including Finance, Sales (including renewals), Services, IT, and Operations. The ideal candidate is a passionate, collaborative, and results-oriented leader capable of inspiring and building cross-functional high-performing teams to effectively drive change while achieving established goals.
-Directs the efforts of others in the achievement of the strategic and end-to-end operational objectives of the company and the Business Unit (BU)
-Leads the Business Unit forecasting process - partnering with the sales leadership team on ensuring the pipeline is a clear representation of the business and helping the sales leadership team apply judgment as necessary
-Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning and execution efforts
-Provides support for all operational reporting (including QBR's and ad hoc requests) for the Business Unit
-Serves as a key member of the BU senior leadership team, contributing to BU GTM strategy, operational excellence, and change initiatives
-Is the operational voice of the BU for global initiatives, and may lead Quest-wide projects
-Is seen as a thought leader for critical business decisions and long-term initiatives in support of enabling sales and the selling process for BU sales teams, partners and customers.
-Leads go-to-market strategic projects to enable sales
-Focuses on influencing and delivering a positive customer experience
-Improves sales processes, operational effectiveness and sales productivity.
-Provides leadership and direction to and through all levels of leaders in support of BU's selling activities.
-Leads merger and acquisition integration efforts in support of sales teams and sales-related activities
-Interacts with cross-functional groups to solve business and customer issues
-Communicates regularly and effectively with leadership and team
-Manages the hiring, staffing, training, and maintaining of a diverse and effective workforce
-Responsible for career development/planning, performance and pay discussions of team members
-Builds long-term development and succession plans and nurtures talent
-Establishes an environment that promotes diligence, excellence, communications, teamwork, sense of urgency and efficiency in meeting the operational needs of the business, and is aligned with Quest's Purpose, Vision and Values
-Bachelor's Degree or equivalent work experience
-8+ years relevant experience desired in the enterprise technology industry, in software
-Strong leadership & people management skills; proven ability to develop key talent
-Ability to quickly adapt in a changing environment, flexible and open-minded
-Experience working in dynamic multi-country and cross-cultural environments
-Creative thinking and problem-solving skills
-Ability to engage and present to executives both within Quest and with partners
-Strong organizational and relationship building skills
-Demonstrated analytical and project management skills
-Strong written and verbal communication skills
-Ability to effectively present information in a variety of delivery formats
-Collaborates well with key internal and external stakeholders
-Diagnose and resolve issues quickly
-Ability to organize and prioritize multiple ongoing projects
-Able to work with minimal direction while solving complex problems in creative ways
-Proactive team leader who advocates change
-Demonstrated alignment with Quest's purpose, vision and values
-Available for global travel (25%).
-Graduate degree
Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. - -
Come join us. For more information, visit us on the web at Quest Careers - Where next meets now. Join Quest.
Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in or You can report job scams to the FTC ( or your state attorney general.

Keywords: Quest Software Canada Inc, Austin , Sales Operations Director, Executive , Austin, Texas

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