Campaign Project Manager

Company: Shift Paradigm
Location: Austin
Posted on: March 18, 2023

Job Description:

About Shift Paradigm -Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients.OverviewThe Campaign Management team at Shift Paradigm is responsible for the planning, organization, direction, and execution of production activities. We ensure that the finished product is a set of defined, controlled, and repeatable processes. We are project managers with a focus on campaign production work, including but not limited to email development, landing pages, traffic management, master template builds, HTML only builds, journeys, and trigger monitoring and maintenance. To accomplish this, we work in a fast-paced environment, assisting with facilitating and orchestrating teams of energetic, creative, problem-solving marketers. The work of this team combines project management skills with specialized knowledge of digital marketing production processes and optimizes performance of campaigns through internal partnership on campaign strategy and analytics.As a Campaign Manager, you will be responsible for keeping internal teams organized by utilizing attention to detail, a focus on accuracy, clear and consistent professional communication, while enforcing project timelines and managing scope with clients. You will own multiple in-flight project plans and continually update them as timelines, priorities and resources shift, keeping everyone involved regularly updated on status through our PPM tool and internal communications software. You ensure that overall project milestones and goals are met and adhere to approved budgets. You play a key role in the assessment of a project's success by holding retrospectives and putting plans in place for how we can shift to innovate future projects. -Reporting to a Senior Campaign Manager or Manager, Campaign Management, this position requires you to communicate with all levels of employees, learn new systems, and manage multiple projects simultaneously, including timelines and action plans. We're looking for a motivated, organized, productive team member who's eager to learn and drive programs internally. Our ideal candidate should be structured, disciplined, astute, analytical, driven, and detail-oriented with a bias for accuracy.Responsibilities - -

• Overall success of the email/ticket pre production and production process
• Identification & rollout of production efficiencies and optimizations -
• Provide process management support for the production team as required
• Provide functional team support in collaboration with our client
• Own and optimize operative processes including calendaring, content review, ticket monitoring, deliverability monitoring, stakeholder engagement supporting successful execution of an email build, and more.
• Own & execute email production administrative support; monitor deliverability dashboards
• Own ticket monitoring & support, be an escalation point
• Oversee the successful completion of assigned production processes & tasks
• Subject Matter Expert on project teams as required; drive production-focused projects as required
• Provide team support by assessing and disseminating priorities across multiple initiatives for several business units
• Assist and provide feedback on project management tools and processes for most efficient use and successful outcomes
• Work with clients and various internal teams to ensure requirements are clearly understood and documented, and that projects and processes are managed and delivered according to expectation
• Effectively communicate risks, dependencies, blockers and work breakdown structures to clients in a timely manner to mitigate project derailment
• Assist in removing internal and external blockers to the team's progression on projects
• Manage several deadlines and budgets concurrently, ensuring that we have a continual pulse on burn rate and are flagging any instances that our budget is at risk
• Ensure immediate installment of action items, owners, and timelines into project management system
• Collaborate with team members on ways to improve internal processes and client programs
• Be passionate about supporting our clients
• Assume other activities and responsibilities from time to time as directedQualifications/Experience -
  • Support diverse and inclusive work environment
  • Post secondary education in Marketing, Communication, Business, Web Design and Development, Computer Science, Information Technology or related field; or equivalent experience
  • 4+ years experience in a project environment (digital project management is a plus)
  • Preferred proficiency in the Google Suite and project planning software such as Adobe Workfront, JIRA, Asana, MS Project, etc.
  • Excellent client-facing and internal written and verbal communication skills
  • Solid organizational skills including attention to detail and accuracy -
  • Confident, assertive, self-motivated, quick learner
  • Passionate about success for yourself, the client, and your support team
  • A team player who also works well independently, thinks creatively & critically, solves problems, and takes initiative
  • Willing to work on new challenges but remain focused on your regular duties
  • Comfortable with tight deadlines; organized, efficient, and detail-oriented -
  • Ability to work effectively within a team in a fast-paced work environment that is agile and constantly changing
  • Familiarity and previous experience applying different types of project methodologies: Scrum, Agile, Waterfall, etc.
  • Project Management certificates/education required, including but not limited to Certified Associate in Project Management (CAPM) and/or Project Management Professional (PMP) -
  • Proven leadership skills, particularly ability to hold others accountable
  • Proven results-oriented and client focused orientation; strong problem solving skillsOur Commitment to DEIBWe strive to champion diversity, equity, inclusion, and belonging through our Project NEXT committee. This team of passionate internal advocates and external experts allows us to build and leverage a diverse and inclusive workforce and workplace by committing to represent and reflect the experiences, perspectives, and viewpoints of our people, partners, and communities we serve. We are committed to providing knowledge and career opportunities to the next generation of digital marketers while championing diversity and equality in the workplace.At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.Candidates must have current US or Canada work authorization. For US Candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.No relocation assistance can be offered at this time.This is a remote role. -All inquiries are held in strict confidence. As required by law, Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington. The salary range for these residents is $63,000.00 to $80,000.00. Salary is based on several factors including but not limited to role, skillset, relevant education, level of experience, certifications, etc. In addition to base salary, Shift Paradigm offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.Powered by JazzHR

Keywords: Shift Paradigm, Austin , Campaign Project Manager, Executive , Austin, Texas