Senior Account Manager
Company: Workrise
Location: Austin
Posted on: January 27, 2023
Job Description:
The Senior Account Manager, Labor is responsible for leading the
partnership with current and prospective customers to sell the full
suite of Workrise solutions across all basins. This position
collaborates closely with internal partners to understand all
products Workrise offers, and enhancements being developed and
shares any insights gained from customers to help position Workrise
to be top of mind for our customers.. The Senior Account Manager
serves as a subject matter expert and is a mentor for others on the
team.
What you'll be doing:
- Lead the developing and ongoing cultivation of relationships
with key stakeholders in an effort to obtain leads for new business
opportunities
- Initiate all proposals, new onboarding requests, and Customer
implementation exercises and manage from beginning through to
maturity
- Liaise with the Operations Department on all issues through
completion of onboarding documents, customer compliance, and
implementation process
- Communicate with customers in a full-service capacity from
onboarding through end of work with a regular cadence via
in-person, voice call, or electronic means
- Advance communications to all clients in regards to all
products Workrise has to offer such as Contingent Labor, B2B, and
Midstream applications, with particular attention to Production
Labor opportunities
- Form partnerships with clients, understand their operations,
challenges, needs and solution around those to bring value additive
solutions
- Update SalesForce with all communications, create and maintain
opportunities, leads, accounts, forecasts etc
- Partner with other Account Managers on navigating sales efforts
and partner with them to supplement their efforts and win
together
- Ensures all documentation and processes are updated and
reviewed regularly
- Stays abreast of current and emerging industry trends and best
practices in the marketplace
- Makes data-driven recommendations to management regarding
processes, observations, etc. to increase Workrise's
competitiveness in the marketplace
- Leverage reporting tools to continually improve insights and
trends to clients and the business
- Provides support and mentors to other Account Managers on the
team, sharing insights, knowledge, and experience
What you should have:
- Bachelor's Degree from an accredited University or equivalent
work experience
- 7+ years of experience in a Sales, Business Development,
Client-Facing and/or Account manager role
- 5+ years of experience in a similar role in the Energy
industry
- Experience with CRM and messaging platforms
- Experience in dealing with multiple internal stakeholders to
solve problems and introduce positive solutions
- High-level knowledge of oilfield Drilling, Completion, and
Production Operations
- Exceptional written and verbal communication skills
- Ability to execute on multiple competing priorities
- Proficient in Microsoft and Google Suite
Keywords: Workrise, Austin , Senior Account Manager, Executive , Austin, Texas
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