Contract Management Analyst I (Remote)

Company: nrg
Location: Austin
Posted on: January 26, 2023

Job Description:

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at . Connect with NRG on Facebook, LinkedIn and follow us on Job Summary: The Contract Management Analyst position is responsible for ensuring, timely, complete, and accurate contract creation through to the enrollment stage of the customer life cycle. Other duties include managing monthly reports, conducting special projects, and resolving problems to assure proper procedures are being followed.Essential Duties/Responsibilities:

• Understand and interpret contract language and regulations as it relates to contract setup, acceptance, and maintenance to ensure current business procedures are properly followed.
• Research and initiate any failed enrollments where validations have failed
• Ensure timely, accurate, and courteous customer support in the creation and administration of contractual documents in accordance with specified deadlines.
• Develop and maintain strong working relationships with other departments like Legal, Operations, Credit, and Risk to ensure timely contract closing, routing, and resolution of issues and execution of contracts.
• Track and maintain accurate contract documentation and activities to comply with Sarbanes Oxley reporting.
• Handle multiple projects in a fast-paced team environment.
• Proactively seeks and recommends systems and process enhancements and improvements, including recommending resources, and new approaches, and negotiating agreeable solutions.
• Investigate and resolve issues as they arise throughout the lifecycle of contracts.
• Other duties as required by business needs.Working Conditions:
  • Open office environment.
  • Some overtime is required as special projects arise.Minimum Requirements:
    • Education: Bachelor's degree (preferably in the business curriculum) or equivalent quantitative contract developing experience.
      • Experience: one or more years of experience in the energy industry or 3+ years of experience in high-volume transaction processing, or customer service back-office operations is required.
      • You must reside in the United States to be eligible for this position. Preferred Qualifications:
        • Knowledge of Siebel, SAP CCS, and Microsoft Tools.
        • Understanding of the deregulated retail electricity or natural gas business.Additional Knowledge, Skills, and Abilities:
          • Proficient communication skills and experience communicating with cross-function departments in both oral and written form.
          • Works well under pressure, remaining focused and calm in the face of distractions and changing priorities
          • Excels in building relationships with all stakeholders in the contracting process (including Sales, Legal, Risk, Credit, Pricing, etc.)
          • Excels in the execution of multi-task assignments.
          • Ability to quickly conceptualize and assimilate data to make decisions and take appropriate action.
          • Ability to work effectively in a team-oriented environment.
          • Adapts effectively to new and changing environments.
          • Proficient in the operation of personal computers and Windows-based software.Physical Requirements:
            • Occasionally may require light lifting of inventory boxes as appropriate to perform duties and responsibilities.Why NRG is a great place to work:
              • Great company culture Voted as a BEST employer by Forbes
              • A competitive total compensation package, including annual incentive and/or commission
              • Stock Purchase Plan
              • Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc.
              • Company-paid life insurance and disability insurance
              • 401 (k) plan to help save for retirement
              • Generous PTO plan, plus 8 company holidays, and 3 floating holidays
              • Numerous discounts, including electricity discounts on NRG brandsIf you reside in or intend to work remotely from California, Colorado, New York, or Washington State, you may contact for compensation information related to this position and other information as required by applicable law. Please include the job title in your request.This posting is not open to applicants who reside in or intend to work remotely (fully or partially) from the State of Colorado, New York City, or West Chester County, NY. If you reside in or intend to work remotely from Colorado, New York City, or Westchester County, you may contact to request access to the post for this position. If such a request is granted, you will be provided pay range and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/DisabilityEEO is the Law Poster (The poster can be found at )Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources

Keywords: nrg, Austin , Contract Management Analyst I (Remote), Executive , Austin, Texas