Assistant Manager - Buda, TX
Company: Dutch Bros Coffee
Location: Buda
Posted on: January 25, 2023
Job Description:
It's fun to work in a company where people truly believe in what
they are doing. At Dutch Bros Coffee, we are more than just a
coffee company. We are a fun-loving, mind-blowing company that
makes a difference one cup at a time.
Position Overview
As the Assistant Manager, you will continue to support your team
and uphold the Dutch vision through demonstrating our core values
of Speed, Quality, and Service. Being available to all shop
employees as a source of information and voice within the
management circle. At the same time, you will be an asset to your
manager in assisting meeting their needs while managing staffing
and inventory.
Key Result Areas (KRA's):
Ensure the crew and shop have everything they need to provide a
mind-blowing experience to every customer:
- Primary responsibility is to model and meet all expectations of
the Broista and Shift Lead roles
- Manage inventory. Ensure the shop maintains the proper
inventory levels to serve each customer
Create a staffing schedule that promotes speed, quality, and
service while following Dutch Bros policies and standards:
- Manage the schedule. Ensure that the shop is prepared to serve
customers with excellent speed, quality, and service while
maintaining responsible business practices.
- Ensure the schedule is completed on time every week/
bi-weekly
- Responsible
Assist the Shop Manager in developing and coaching the crew:
- Assist the Shop Manager with recruiting, interviewing, and flow
checks
- Assist the Shop Manager with the coaching and discipline
process for Broistas and Shift leads
- Be a good teammate and role model. Attend Mandatory meetings,
know your resources, and adhere to all company policies and
procedures as laid out in the Field Guides and Employee
Handbook.
- Other duties as assigned
Employee Benefits & Perks
- Paid Volunteer Hours
- 401(k) Eligibility after 1 Year (Must be 18 years of age and
work 20 hrs/week)
- Education Benefit Program (Eligible after 1 Year)
- Employee Assistance Program (Legal Services, Confidential
Counseling, Financial Services, etc.)
- Culture of Wellness & Wellbeing
- Free Dutch Bros Swag
- Free Coffee
Job Qualifications
- No disciplinary action for the past 90 days (Required)
- Disciplinary action is defined as: a coaching conversation
resulting in the completion of formal documentation with
signatures.
- Must have the desire to become an Operator
- Must have performed a minimum of 10 shifts as a Shift Lead
- Must score 80% or higher on the most recent leadership survey,
with over 80% participation from crew
- Prerequisite to employment is to obtain and maintain a Food
Handler Permit/Certification as required based on state/local
regulations.
- Ability to complete, pass and maintain mandatory certificates,
trainings, and knowledge tests under the Dutch Bros required
standards for company policies, and federal, state, and/or local
regulations.
- Completion and passing of standard background check
required
Competencies
- Adaptable
- Excellent Communicator
- Conflict Management
- Problem Solving & Decision Making
- Active Listening
- Team Development
- Influence
- Delegation
- Adaptability
- Professionalism
- Strategic Application
Physical Requirements
- Constant standing/walking, up to 10 hours at a time
- Occasional stooping, kneeling, or crawling
- Occasional pushing, pulling, lifting, or carrying up to 50
lbs
- Occasional ascending or descending on ladders and ramps
- Frequent, continual, intermittent flexing, or rotation of the
wrist(s) and spine
- Constantly receiving detailed information through oral
communication
- Constant clarity of vision at near and/or far distances
- Constant cash handling requiring mental math
- Constant talking, expressing or exchanging ideas by means of
verbal communication
Compensation:
$12.00 + tips
If you like wild growth and working in a unique and fun
environment, surrounded by positive community, you'll enjoy your
career with us!
Keywords: Dutch Bros Coffee, Austin , Assistant Manager - Buda, TX, Executive , Buda, Texas
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