Assistant Manager Night Operations
Company: The University of Texas at Austin
Posted on: January 24, 2023
Job Posting Title:
Assistant Manager Night Operations
Position Open To:
Weekly Scheduled Hours:
Earliest Start Date:
Expected to Continue
You belong at The University of Texas at Austin, where you can help
change the world at work while receiving competitive pay and great
What sets you apart when you join UT?
As a Longhorn, you'll be working for a globally recognized
university. Your work will make a difference in the lives of
faculty and staff, thereby enhancing the student experience. If
you're the type of person who wants to know your work has meaning
and impact, you'll like becoming a member of the Facilities
Services team at UT.
What's more, the university fully promotes an equitable, diverse,
and inclusive work environment. And with Facilities Services,
you'll have opportunities to grow and learn. We believe that
everyone has the potential to be a leader, and we offer
comprehensive leadership training and development programs. We want
to help you achieve your career goals, because our goal is for you
to have a long and rewarding career with us.
What benefits do I receive with UT? The university offers an
impressive benefits package including, but not limited to:
- Competitive health benefits (employee premiums covered at 100%,
family premiums at 50%)
- Voluntary Vision, Dental, Life, and Disability insurance
- Generous paid vacation, sick time, and holidays
- Teachers Retirement System of Texas, a defined benefit
retirement plan, with 7.75% employer matching funds
- Additional Voluntary Retirement Programs: Tax Sheltered Annuity
403(b) and a Deferred Compensation program 457(b)
- Flexible spending account options for medical and childcare
- Robust free training access through LinkedIn Learning plus
professional conference opportunities
- Tuition assistance
- Expansive employee discount program including athletic
- Free access to UT Austin's libraries and museums with staff ID
- Free rides on all UT Shuttle and Austin CapMetro buses with
staff ID card
For more details on benefits, please see:
For more information, assistance with completing an application, or
other questions about joining Facilities Services, contact Oscar
Newman at Oscar.Newman@austin.utexas.edu.
Or call 512-789-0916.
To provide for the supervision of custodial services and building
services in assigned areas of the university. Assist in management
of Custodial Services night shift operations. Work collaboratively
to meet goals of division and department.
- Assist in managing a large custodial services operation of 300+
staff members. Assist in developing and implementing strategic plan
and goals. Speak to individuals and groups. Assist in enforcement
and execution of university and department policies and procedures.
Manage the planning, coordinating, setting priorities, and
directing, through subordinates, of the custodial and related
building operation services. Participate on committees and in
meetings as needed.
- Ensure standardized procedures for all services and processes.
Inspect and document work. Administer Performance Evaluations for
employees based on performance standards. Engage in frequent
communication, coaching, counseling, redirection, and correction to
ensure achievement of expected performance levels. Establish,
monitor, and maintain viable inspection, corrective action, and
follow-up programs. Promote and communicate unit's strategic
objectives in terms all employees will understand.
- Serve as customer liaison with building managers, building
occupants, and work order contacts to address customer requirements
and complaints. Work effectively with other facilities work units
and employees. Be an effective problem solver. Provide excellent
customer service and follow-through. Driving University owned
vehicles to job sites will be required for this and most other
- Use communication and other interpersonal skills to bridge
obstacles. Include relevant people in decision-making processes.
Actively participate on teams. Work well with other individuals,
and work groups to achieve best results and meet goals.
- Direct workforce through subordinate supervisors to achieve
consistently clean buildings, excellent curb appeal, and properly
executed work orders. Manage event support functions.
- Participate in training and developing competencies aligned
with the work unit's strategic direction. Ensure employees are
trained in these areas and more: new employee orientation,
on-the-job training, customer service, safety practices, and leader
development. Ensure working knowledge of employees upon
implementing changes in policies, procedures, regulations,
- Ensure employees follow safety procedures in compliance with
University, Facilities Services, and Custodial Services policies,
procedures, and practices. Train employees in workplace safety
practices and enhance safety awareness. Inspect work areas to
detect existing or potential accident and health hazards and
determine corrective or preventative measures.
- Perform and oversee administrative tasks required to maintain
accurate and timely records such as for labor entry, timekeeping,
work scheduling, etc. Prepare and proofread correspondence. Ensure
accuracy of all materials and document for which he/she is
responsible. Fill in for night day operations manager as needed.
Assist with inventories including equipment, room, hazardous
materials, and computer inventories.
- Other related functions as assigned. Special projects as
assigned. Attendance and/or participation in meetings and events as
required outside of normal shift. Occasional travel to
Associate degree or higher. Four (4) years of experience
supervising employees. Four years of experience performing
administrative duties. Proficient with basic computer software
programs such as MS Windows, Word, Excel, Outlook, Adobe Acrobat,
etc. Excellent written and verbal communications skills with the
ability to deliver feedback effectively and express thoughts
concisely. Excellent interpersonal and leadership skills, with
proven ability to develop and motivate employees to meet and exceed
performance standards. Must have a valid driver's license and an
acceptable driving record as established in UTS157 Policy.
Relevant education and experience may be substituted as
Bachelor's degree or higher with more than four (4) years of
supervisory experience in a custodial or facilities operations
environment. Four years of experience managing projects. More than
four years performing administrative duties. Advanced computer
skills. Demonstrated ability to manage a variety of tasks
simultaneously. Demonstrated ability to interact effectively with
University administrators, deans, faculty, and staff in providing
good client/customer service to the University community. Strong
commitment to service excellence and continuous improvement.
Knowledge of management techniques, including reporting, internal
controls, personnel, and performance measures. Ability to review
technical drawings for the purpose of determining the implications
of construction and renovation projects on custodial
This job requires a class "C" operator's driver's license. The
applicant selected must provide a current three-year driving record
from the current state of residence. If not currently a Texas
resident, a Texas driver's license must be obtained within 30 days
of becoming a Texas resident. Employees who are required to have a
CDL are subject to drug and alcohol testing (pre-employment,
post-accident, reasonable suspicion, random, return-to-duty, and
follow-up drug and alcohol testing).
$65,722 + depending on qualifications
- All weather conditions
- May work around standard office conditions
- Repetitive use of a keyboard at a workstation
- Use of manual dexterity
- Climbing of stairs
- Climbing of ladders
- Lifting and moving
Additional Working Conditions
Work in dynamic, multi-task environment. Deadline pressure. Direct
customer contact. Work as team member and with
sensitive/confidential info. Security sensitive.
Monday to Friday, 5:00 PM to 2:00 AM. Depending on operational
needs the shift may start earlier or later occasionally.
- 3 work references with their contact information; at least one
reference should be from a supervisor
- Letter of interest
Important for applicants who are NOT current university employees
or contingent workers: You will be prompted to submit your resume
the first time you apply, then you will be provided an option to
upload a new Resume for subsequent applications. Any additional
Required Materials (letter of interest, references, etc.) will be
uploaded in the Application Questions section; you will be able to
multi-select additional files. Before submitting your online job
application, ensure that ALL Required Materials have been uploaded.
Once your job application has been submitted, you cannot make
Important for Current university employees and contingent workers:
As a current university employee or contingent worker, you MUST
apply within Workday by searching for Find UT Jobs. If you are a
current University employee, log-in to Workday, navigate to your
Worker Profile, click the Career link in the left hand navigation
menu and then update the sections in your Professional Profile
before you apply. This information will be pulled in to your
application. The application is one page and you will be prompted
to upload your resume. In addition, you must respond to the
application questions presented to upload any additional Required
Materials (letter of interest, references, etc.) that were noted
Regular staff who have been employed in their current position for
the last six continuous months are eligible for openings being
recruited for through University-Wide or Open Recruiting, to
include both promotional opportunities and lateral transfers. Staff
who are promotion/transfer eligible may apply for positions without
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System
of Texas (TRS), subject to the position being at least 20 hours per
week and at least 135 days in length.
A criminal history background check will be required for
finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal
opportunity/affirmative action employer, complies with all
applicable federal and state laws regarding nondiscrimination and
affirmative action. The University is committed to a policy of
equal opportunity for all persons and does not discriminate on the
basis of race, color, national origin, age, marital status, sex,
sexual orientation, gender identity, gender expression, disability,
religion, or veteran status in employment, educational programs and
activities, and admissions.
The University of Texas at Austin will not discharge or in any
other manner discriminate against employees or applicants because
they have inquired about, discussed, or disclosed their own pay or
the pay of another employee or applicant. However, employees who
have access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment
Eligibility Verification I-9 form. You will be required to present
acceptable and original documents to prove your identity and
authorization to work in the United States. Documents need to be
presented no later than the third day of employment. Failure to do
so will result in loss of employment at the university.
The University of Texas at Austin use E-Verify to check the work
authorization of all new hires effective May 2015. The university's
company ID number for purposes of E-Verify is 854197. For more
information about E-Verify, please see the following:
- E-Verify Poster (English) [PDF]
- E-Verify Poster (Spanish) [PDF]
- Right To Work Poster (English) [PDF]
- Right To Work Poster (Spanish) [PDF]
Employees may be required to report violations of law under Title
IX and the Jeanne Clery Disclosure of Campus Security Policy and
Crime Statistics Act (Clery Act). If this position is identified a
Campus Security Authority (Clery Act), you will be notified and
provided resources for reporting. Responsible employees under Title
IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the
availability of the Annual Security and Fire Safety report. You may
access the most recent report here or obtain a copy at University
Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin,
Keywords: The University of Texas at Austin, Austin , Assistant Manager Night Operations, Executive , Austin, Texas
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