Contract Manager
Company: CAPPS
Location: Austin
Posted on: January 24, 2023
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Job Description:
Job Description
GENERAL DESCRIPTION
The State Office of Risk Management is looking for a Contract
Manager who will be responsible for overseeing the execution and
administration of contracts by defining requirements and
negotiating, awarding, developing, and monitoring contracts. The
Contract Manager also ensures that the contract is satisfactorily
performed, and the responsibilities of both parties are properly
discharged. Transparency is key throughout the life of a contract,
so regular communication with stakeholders and management is
critical.
This position is a key role in Compliance Management and serves as
a resource throughout the agency. You will work collaboratively
with Legal Services' staff and a wide variety of other people. Your
duties are designed to complement the procurement and contracting
responsibilities of the Director of Compliance Management and
General Counsel.
SORM is a unique state agency. We serve the public by directly
serving other state entities with their workers' compensation
claims, insurance and risk management programs, and continuity of
operations (COOP) plans. SORM's unique culture embraces
communication, creativity, and critical thinking. We hire
results-oriented, curious, innovative, and adaptable people with a
strong desire to help our clients, and one another, succeed. SORM
continually seeks to enhance the agency's expertise and service by
hiring talented people whose aspirations align with the Office's
vision. If you are a service-minded professional looking for the
stability of state service, we would love to visit with you.
As a state employee, you are automatically enrolled in the state's
retirement plan, and are eligible for additional health insurance
benefits. Level of Supervision of State Classification: Works under
limited supervision, with considerable latitude for the use of
initiative and independent judgment.
ESSENTIAL POSITION FUNCTIONS * Monitors legal and regulatory
requirements pertaining to procurement and contracting to ensure
compliance with applicable rules, laws, and the State of Texas
Procurement and Contract Management Guide * Confers and
collaborates with others on a regular basis. Contributes to team
effort by accomplishing results and providing assistance as needed.
* Acts as a resource for business owners. Before procurements
occur, reviews terms and conditions in quotes, purchase orders,
user agreements, license agreements, warranty and maintenance
agreements, etc. and educates business owners and management on
compliance with future requirements as well as "dos and don'ts" for
the contemplated purchase. * Prepares the scope of work,
specification, and conditions for new and existing contracts,
prepares contracts, leads negotiation strategies; and awards new
contracts. Coordinates the processing of contract documents to
ensure that management understands and authorizes contract terms. *
Develops specifications, solicitations, contracts, and amendments
by identifying provider resources, describing services to be
rendered, evaluating information supplied by bidders, and
negotiating contract specifications, renewals, and amendments. *
Oversees the operations and activities of monitoring contract
performance after contract execution, including developing and
tracking key metrics; monitoring compliance with deliverable and
reporting requirements, drafting and maintaining controlled
correspondence to document enforcement of contract terms,
monitoring and reporting of vendor performance, and ensuring that
contract performance and practices are consistent with applicable
rules, laws and the State of Texas Procurement Manual and Contract
Management Guide. Oversees and/or is responsible for monitoring and
documenting, through active engagement with business users,
contractors' progress and performance to ensure goods/services
conform to the contract or purchase order requirements. *
Understands relevant contract provisions in active contracts and
purchase orders, communicates contractual obligations to all
parties involved, and proactively identifies contractor performance
issues and/or internal performance issues that affect efficiency
and effectiveness of goods/services. * Maintains and conveys
information concerning the effectiveness and quality of services
being provided. Responsible for communications to ensure management
is aware of developing problems or issues so the problem/issue can
be addressed in a timely manner. * Monitors and analyzes contractor
performance issues and makes recommendations on solutions to
effectively and equitably resolve contractual issues. Identifies
additional performance requirements that will enhance SORM's return
on investment/use of contracted goods and services. * Maintains
detailed and up-to-date information on contracts and purchase
orders, prepares and distributes contracting/procurement reports
concerning the effectiveness and quality of goods/services being
provided, and revises contract administration policies and
procedures as needed. * Develop expertise on the CAPPS Financial
system to promote compliance with procurement and contracting
requirements. * Creates, implements, and regularly reviews contract
monitoring best practices. Drafts and puts into practice the
agency's Contract Management Handbook. * May establish or improve
business processes, develop and implement forms, letters,
templates, etc. May recommend changes to solicitation and contract
boilerplate documents and other contract related documents. * May
act as a liaison to coordinate and facilitate financial audits by
other state entities. * Serves as the principal contract liaison
between management, the Board, contractors, the Legislature, and
other customers. May handle requests for information and provide
information verbally and in writing. May prepare written responses
to routine requests. Meets with contractors on a regular basis to
review progress, discuss problems, and consider necessary changes.
May coordinate and/or establish a reporting schedule and the
content of vendor reports. * Examine billings, fiscal date, and
eligibility determinations for compliance with contractual terms.
Assists with internal invoice review to ensure billing is
consistent with contractual provisions and performance discounts
are identified and utilized. * May assist in reviewing legal
documents, legislation, administrative rules, and amendments. *
Conveys complex information in a manner that is easy for the reader
to understand * May conduct contract and procurement training for
relevant personnel. * May assign and supervise the work of others.
* Performs related work as assigned. * Maintains relevant knowledge
necessary to perform essential job functions * Attends work
regularly in compliance with agreed-upon work schedule * Ensures
security and confidentiality of sensitive and/or protected
information * Complies with all agency policies and procedures,
including those pertaining to ethics and integrity
Qualifications:
MINIMUM QUALIFICATIONS Education: Graduation from accredited
four-year college or university with major coursework in business,
public administration, law or a related field. Experience and
education may be substituted for one another. Experience: At least
two years of experience in contract administration, management,
evaluation, and/or monitoring contracted vendors Certification:
Obtain and maintain Certified Texas Contract Manager (CTCM) and
Certified Texas Contract Developer (CTCD) designations. Knowledge:
Negotiation strategies and techniques, contract administration, and
monitoring contracts; systems and procedures to evaluate a
third-party vendor's performance; and applicable rules, laws, and
best practices for procurement and contract management Knowledge,
skill, and ability to analyze, interpret, and apply rules, laws and
the State of Texas Procurement and Contract Management Guide Skill
in developing contracts, in problem resolution, and in the use of a
computer and applicable software Skill in conducting data searches
and preparing concise and accurate reports Skill in handling
multiple tasks, prioritizing, and meeting deadlines Skill in
effective oral and written communication Skill in exercising sound
judgment and effective decision making Ability to exercise sound
judgment in making critical decisions, to analyze complex
information and develop plans, to interpret complex data, to
effectively demonstrate negotiation and facilitation skills Ability
to interpret policies, procedures, and regulations; to evaluate
data for conformity with contract requirements; to write and edit
contract requirements and specification; and negotiate features of
a contract Ability to receive and respond positively to
constructive feedback Ability to work cooperatively with others in
a professional office environment and maintain effective working
relationships Ability to supervise the work of others Ability to
provide excellent customer service Ability to arrange for personal
transportation for business-related travel Ability to work more
than 40 hours as needed and in compliance with the FLSA Ability to
lift and relocate 30 lbs. Ability to travel (including overnight
travel) up to 5%
PREFERRED QUALIFICATIONS More than one year of experience utilizing
the CPA's CAPPS Financial system 2 years' experience and/or
education with (a) drafting, negotiation, interpretation,
application of contractual terms; (b) vendor management or
oversight; and/or (c) public entity contract management or contract
administration Experience with coordinating and facilitating
financial audits by other state entities
TO APPLY All applications for employment with the State Office of
Risk Management must be submitted electronically through
www.WorkInTexas.com. A State of Texas application in WorkInTexas
(WIT) must be completed to be considered OR Submit a State of Texas
Application for Employment to: Attn: Linda Griffin, State Office of
Risk Management, P.O. Box 13777, Austin, TX 78711-3777. Military
Crosswalk information can be accessed at
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PropertyManagementandProcurement.pdf
THE SORM IS AN EQUAL OPPORTUNITY EMPLOYER
Keywords: CAPPS, Austin , Contract Manager, Executive , Austin, Texas
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