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Product Manager - Online Civic Services

Company: Kofile Inc.
Location: Austin
Posted on: November 27, 2022

Job Description:

Company DescriptionAt GovOS, we believe that government's potential to do good is largely measured by how quickly they respond to and accommodate citizen needs, both online and off. Evolving out of 30+ years of providing public sector services, GovOS has been built with the mission to accelerate the digital transformation of government. We are committed to being exceptional partners with agencies nationwide as we work together to bridge the growing gap between the analog and digital ages.Job DescriptionGovOS is seeking a driven, results-oriented product leader to understand, dissect and improve our Online Civic Services (OCS) platform and products. You will be responsible for working with our engineering, sales, onboarding, and marketing teams to deliver best-in-class products and features to our local government customers. Among other important responsibilities, you will help establish the strategic roadmap for OCS and manage the details to be sure it is executed. This position will report to the SVP of Product. Responsibilities:

  • Work hand in hand with the SVP of Product on product vision and strategy for the OCS platform
  • Understand the OCS product line and local government market for the solution in detail
  • Coordinate closely with Engineering for development of all OCS products
    • Act as an internal and external product champion for OCS
    • Be the "voice of the customer" during specification and development stages
    • Create detailed user stories and feature descriptions for new functionality
    • Act as a subject matter expert (SME) in several forums, especially in the forming of RFP responses
    • Communicate Roadmap details regularly to the SVP, Products and Executive Leadership Team
      • Communicate regularly with customers on the product needs and add to the roadmap
      • Drive product innovation
      • Establish review of and controls for inputs to the product roadmap
      • Boost speed of product innovation
      • Coordinate closely with Product Marketing on new product and feature launches and GTMQualifications
        • 3+ years Product Management / Product Development experience in software (SaaS prefered)
        • Strong cross-functional teamwork skills
        • Works well with sales teams and customers
          • Working knowledge of Jira
          • Impeccable eye for detail
          • Ability to handle multiple assignments and prioritize work appropriately
          • Strong verbal and written communications skills
          • Ability to take projects from an initial description to completion with high independence
            • Experience with the Public Sector and local government customers is a plusAdditional InformationBenefits: As a full-time employee, you will receive access to the following benefits
              • Leadership and career development opportunities
              • Low cost insurance (medical, dental, vision, life & disability)
              • 401(k) plan (company matching)
              • Paid holidays
              • Open PTO - no accruals
              • Paid maternity & paternity leave
              • Educational assistance
              • Business casual environment

Keywords: Kofile Inc., Austin , Product Manager - Online Civic Services, Executive , Austin, Texas

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