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Enterprise Client Project Manager

Company: Transfinder
Location: Austin
Posted on: November 26, 2022

Job Description:

*Join a growing company! Work remote (Looking for remote workers in New York and Texas). We are hiring Client Project Managers for our newly formed enterprise team. *

*Why work as a Client Project Manager at Transfinder *
* Hands on implementation role work with Transfinder clients.
* Work with the *most advanced technology* in our industry.
* *Team focused.* Collaborative work environment.
* *Multiple Best Places to Work awards! *

*What will you be doing *

*This is a client facing role. Our Client Project Managers work directly with our clients to setup and configure our software while coordinating training and support. Click on the link to review our brochure that describes the implementation process* and what our Client Project Managers do.\_and\_colateral/brochure\_8di9l3c5q4.pdf

The *Client Project Manager (Enterprise) is a member of the implementation team *in our client services department *working hands-on with new and existing clients (Primarily School Districts Transportation)* to *assure the successful installation, configuration, training, and implementation of all software *

*packages*. The Client Project Manager works collaboratively with training, sales, and support/engineering teams to *onboard clients from start to finish*.
* *Develop customized project plans* to meet *enterprise level client objectives*, including specific goals, milestones, and target dates.
* Provide hands-on software support and data analysis for enterprise level clients during their implementation period, including troubleshooting when appropriate.
* Maintain clear, complete, and accurate documentation related to all project activities, including tracking time spent on client and department-related activities in the CRM.
* *Coordinate software installation between client and internal installation teams*.
* *Coordinate online and onsite training between Transfinder's training team and the client*.
* Evaluate overall status of assigned projects and identify risks or roadblocks.
* *Maintain communication with clients to ensure that projects are on track*, given the goals established in the project plan, and work with clients to adjust, as necessary.
* Promote an atmosphere that encourages collaboration, optimism, and dedication.

*Must have experience *

*The Client Project Manager (Enterprise) is hands-on and technically minded individual with a strong commitment to dedicated customer service. *
* Bachelor's Degree or equivalent combination of education and experience.
* *5+ years' experience in a related field*, such as *Software Implementation*, Project Management, or Application Analysis.
* *Proven record of defining, executing, and completing complex projects for enterprise level clients and contractors. *
* Ability to maintain, track and meet the needs of multiple client projects simultaneously.

* Highly organized and initiative-taking.
* Ability to propose new ideas, both functional and technical.
* Ability to learn new software and procedures quickly and independently.
* Experience with web-based applications.
* Experience with Microsoft Office Suite and CRM software.
* Excellent verbal and written communication skills.

*Nice to have experience *
* Experience with Windows Administration, SQL and Access Databases, GIS software, and Crystal

*What do we do *

Transfinder's mission is to *provide superior value* for their clients by *delivering faster, safer, and smarter solutions*. Transfinder has built the safest, most efficient *transportation management and communication solutions* designed for *school districts and municipal governments*, and their stakeholders. Transfinder combines its superior solutions with its award-winning service, establishing and maintaining long-term relationships with every client that is built upon respect, confidence, integrity, and mutual trust. Used extensively by more than 2,000 school districts and municipalities in 47 states.

Job Type: Full-time

* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Compensation package:
* Yearly pay
* 8 hour shift
* Monday to Friday
* No nights
* No weekends

Application Question(s):
* Were hiring remotely for anyone residing in Texas and New York State. Do you live in Texas or New York?
* What total compensation are you looking for?

* software implementation: 5 years (Preferred)

Work Location: Remote%58047475%

Keywords: Transfinder, Austin , Enterprise Client Project Manager, Executive , Austin, Texas

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