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CPS Director of Field Operations

Company: Texas State Job Bank
Location: Austin
Posted on: November 26, 2022

Job Description:

Job/Position DescriptionThe Director of Field Operations for Child Protective Services (CPS) performs highly advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. The Director plays a critical role in the day-to-day operations and long-term vision of the CPS program, by acting as the main link between state office and field practice. The Director supports the CPS Associate Commissioner through direct oversight of 10 Regional Directors and approximately 7,000 field staff. The Director plays a lead role in identifying risks and other areas for improvement within the CPS system; implementing program initiatives; and recommending creative solutions that maximize resources. The Director within CPS will understand the gravity of the programand#146;s mission to protect children, will set high expectations to fulfill that mission, and hold field staff directly accountable to such standards. The Director should lead with integrity and transparency and will fulfil a critical role in making Texas a leader in child protection and foster care. This position will report direction to the CPS Associate Commissioner. This position will assist other Regional Directors across the state on any all assigned tasks from the CPS Associate Commissioners.Essential Job Functionsand#149;Oversees the management, coordination, and oversight of CPS activities through supervision of regional program management. and#149;Directs and is accountable for major program management decisions impacting significant numbers of staff and agency resources, and most importantly children and families. and#149;Will critically assess field work success, by conducting case reviews and data analysis to evaluate staff productivity and the quality of decision making. and#149;Ensures field staff have a direct line of communication to state office; hears field concerns and addresses deficiencies. and#149;Reviews and makes management decisions regarding field operations budget and staff allocation.and#149;Represents program in a leadership capacity on complex financial issues that cross agencies, divisions and programs. and#149;Advises and is accountable to the CPS Associate Commissioner on the status and progress of major system reforms. and#149;Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.and#149;Implements continuous process improvement to ensure better child safety outcomes and increased caseworker time with families. and#149;Executes the Associate Commissionerand#146;s strategic direction and vision to CPS regional management, staff, and stakeholders, working to integrate policy and practice across the state.and#149;Oversees the overall planning, implementation, coordination and evaluation of CPS programs and policies to promote effective program administration and service delivery.and#149;Plans such changes by incorporating best practices and innovative use of resources, data and technology. and#149;Accountable that deliverables are accurate, complete and deadlines are met. and#149;Coordinates the implementation of legislation and agency-wide projects.and#149;Provides Child Protective Services field staff with program vision, leadership and strategic direction. and#149;Provides guidance, assistance and policy interpretations regarding CPS policies and procedures to field staff, external entities and stakeholders. and#149;Identifies knowledge and process gaps and recommends improvements and changes in CPS processes, functions and performance. and#149;Develops informative communications regarding CPS program policies and guidelines. Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

Keywords: Texas State Job Bank, Austin , CPS Director of Field Operations, Executive , Austin, Texas

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