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Program Manager

Company: Genesis10
Location: Austin
Posted on: November 26, 2022

Job Description:

Our client, the world's leading search engine and technology company, is seeking a Program Manager I. This is a 9 month + contract position located in Austin, TX.


As a Programs & Operations Associate, your main responsibility is to help improve the experience for client prospects and internal stakeholders.

You'll assist program managers with programs and operations designed to improve satisfaction, engagement, quality, efficiency, and sales.

This includes working with our offsite vendor sales development team, quality assurance analysts, and central teams when necessary.

You will own the sales development escalation process and resolve tickets that affect opportunity progression.


Work with program and vendor managers to resolve all escalated cases that are routed either in email or ticket formats.

Manage team's pipeline track opportunity stages, follow up on expired opportunity, reroute opportunities, establish and maintain opportunity hygiene.

Be the main point of contact for any routing issues, and work with our central team to resolve all routing related tickets.

Assist program and vendor managers on overseeing day today activities to ensure smooth daily efficient operation.

Work with the enablement team, program managers and vendor managers in preparation of training materials and documentation.

Work with the vendor's sales managers and trainers to ensure the successful roll out of product and system training as they are announced.

Project Management: Be able to take on few projects from time to time like lead process improvement, documentation of launch programs, reducing SLAs etc.

Sales Development Understand lead generation principles.

Lead qualification.

Communication be able to build project plans & documentation on process.

Ability to communicate with key stakeholders.


Bachelor's Degree, 2+ years of exp in Project/Program Management.

Able to work as a W2 employee of Genesis10 (no Corp-to-Corp).


Sales Development

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at . "Genesis10 is an Equal Opportunity Employer, M/F/D/V

Keywords: Genesis10, Austin , Program Manager, Executive , Austin, Texas

Click here to apply!

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