Posted on: November 26, 2022
Our client, the world's leading search engine and technology
company, is seeking a Program Manager I. This is a 9 month +
contract position located in Austin, TX.
As a Programs & Operations Associate, your main responsibility is
to help improve the experience for client prospects and internal
You'll assist program managers with programs and operations
designed to improve satisfaction, engagement, quality, efficiency,
This includes working with our offsite vendor sales development
team, quality assurance analysts, and central teams when
You will own the sales development escalation process and resolve
tickets that affect opportunity progression.
Work with program and vendor managers to resolve all escalated
cases that are routed either in email or ticket formats.
Manage team's pipeline track opportunity stages, follow up on
expired opportunity, reroute opportunities, establish and maintain
Be the main point of contact for any routing issues, and work with
our central team to resolve all routing related tickets.
Assist program and vendor managers on overseeing day today
activities to ensure smooth daily efficient operation.
Work with the enablement team, program managers and vendor managers
in preparation of training materials and documentation.
Work with the vendor's sales managers and trainers to ensure the
successful roll out of product and system training as they are
Project Management: Be able to take on few projects from time to
time like lead process improvement, documentation of launch
programs, reducing SLAs etc.
Sales Development Understand lead generation principles.
Communication be able to build project plans & documentation on
Ability to communicate with key stakeholders.
Bachelor's Degree, 2+ years of exp in Project/Program
Able to work as a W2 employee of Genesis10 (no Corp-to-Corp).
If you have the described qualifications and are interested in this
exciting opportunity, please apply!
Genesis10 is a leading U.S. business and technology consulting firm
with hundreds of clients needing proven talent and solutions to
power their strategic initiatives. If you are a high performing
business or IT professional with solid, referenced experience, we
want to meet you. Genesis10 recruiters and delivery professionals
are highly accomplished career advocates, who get to know you
beyond your resume to position you with the opportunities that fit
your skills, experience and aspirations. We have benefit options to
fit your needs and a support staff that works with you from
placement throughout your engagement project after project. To
learn more about Genesis10 and to view all our available career
opportunities, please visit us at www.genesis10.com . "Genesis10 is
an Equal Opportunity Employer, M/F/D/V
Keywords: Genesis10, Austin , Program Manager, Executive , Austin, Texas
Didn't find what you're looking for? Search again!