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Center Manager (Domain - Arbor Walk)

Company: European Wax Center
Location: Austin
Posted on: November 26, 2022

Job Description:

Are you a passionate leader that thrives in building great teams and looking to be a part of an organization that cares about your continued development?If you answered "YES", keep reading!If you have passion and drive for helping others to be their best version and want to work for a company that makes a difference in thousands of peoples' lives every year, we are looking for you!At European Wax Center, we are committed to the growth and well-being of our associates. Our leadership team is expanding and we are looking for our next manager to develop and bring along on our journey. This manager will have the unique opportunity to lead our beautiful Arbor Walk location which is conveniently located near The Domain in North-Central Austin. Is that you?We value investing in team development and provide our managers with a structured roadmap to allow their strengths to shine.A successful leader with our company believes that great leaders work for their people. We take pride in caring about each other and provide the toolbox to success. The manager drives the sales strategy by hiring, training, and coaching the team daily to deliver an exceptional experience to every guest.Benefits and Perks working with us:An exclusive, limited-time offer sign-on bonus of up to $1,000.Competitive salary and unlimited bonus and commission incentives rewarding you for your hard work.Health, Dental, and Vision insurance.401(K) Retirement Program with employer match.Life insurance.Paid time off to enjoy the things you love to do!Personal and professional development, including individualized coaching.Monthly team-building activities.Complimentary & discounted waxing services.Discount on retail products.Cell phone allowance.Responsibilities:Hire, train, and supervise employees like Guest Service Associates (our front-of-house team) and Wax Specialists in customer service, sales, and quality of service.Meet sales goals by training, motivating, mentoring, and providing feedback to the team through daily coaching.Develop and foster an inspiring high-performance culture where people love coming to work.Build the business through effective scheduling and by spearheading our retention strategy to exceed our guests' expectations.Proactively de-escalate any unsatisfied issues and train the team on opportunities.Assess business analytics and drive key performance metrics through action planning and leveraging team strengths.Complete administrative tasks such as payroll and inventory in a timely manner and ensure compliance with policies and procedures.Conduct personnel performance appraisals to assess training needs and build career paths.Maintain outstanding cleanliness and visual merchandising standards.Additional management duties as needed.Qualifications:At least 3 years of proven supervisory experience in sales, marketing, and HR procedures in a service, retail or beauty industry environment managing a team of 10+ employees is required.College degree or equivalent experience in a related field.Demonstrated sales experience in a commission-based setting.Demonstrated problem-solving skills with the ability to identify root causes and proposed solutions.Strong organizational, task management, and delegation skills.Effective interpersonal and communication skills (written and verbal).Knowledge of Microsoft Office and experience with POS.If you are ready to begin your leadership journey to help people feel confident and successful, we can't wait to meet you! Are you ready to apply?Our one-of-a-kind hiring process:You read this job ad and get inspired!It piques your interest, and you immediately apply.You showcase your experience and why you would make a great fit during a screening or interview.Our interview process includes a 2nd interview and personality assessment you'll love!If you are a great match, once hired you'll meet the rest of our team and begin our structured training process.We are an Equal Opportunity Employer.About European Wax CenterEuropean Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:--- Our proprietary Comfort Wax ---- Private waxing suites--- A crisp, clean environment--- And the most professionally trained estheticians in the industryFrom day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.Pay: $45000 - $60000 / hourSupplemental pay:Bonus payCommission payBenefits:Health insuranceDental insuranceVision insuranceLife insurance401(k) matchingEmployee discountPaid time offPaid trainingJob types: Full-timeEducation: High school degreeWork location: On-site

Keywords: European Wax Center, Austin , Center Manager (Domain - Arbor Walk), Executive , Austin, Texas

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