FIA Commercial Account Manager

Company: Frost Bank
Location: Austin
Posted on: November 26, 2022

Job Description:

Current Frost employees must apply using the Careers application in Workday (not through this site)Job DescriptionAs a Commercial Account Manager with Frost Insurance Agency, you will be responsible for marketing, servicing, and providing support to Producers and Account Executives in maintaining and expanding all assigned accounts, and processing documentation on new accounts. Responsibilities will include assisting the Producer in identifying account-rounding and coverage enhancement opportunities; analyzing carrier quotes and coverages to determine the best options for the client; reviewing new and renewal policies for accuracy in rating and coverage; ensuring transactions are accurately entered in agency management system to generate billing documentation; providing policy service including changes, payments, claims and third-party communications; ensuring all activities and in-bound or out-bound interactions are documented in agency management system; assisting in presenting FIA products to new and existing customers by collaborating in renewal strategies, and preparing proposals exposure analysis to determine client needs and ensure that client exposure is minimized; and responding to requests to research coverage issues, policy problems, cancellation issues, reinstatement issues, billing problems, claims history and underwriting issues. The candidate will maintain current knowledge of company underwriting and rating information and will follow agency standard procedures to maintain electronic files and information.Required:

• Texas General Lines Agent License (Property & Casualty), or attainment within 90 days
• 2+ years in the commercial insurance field or has obtained CISR or TIIA designation in Commercial Lines
• Ability to retain a Book of Business between $450,000 and $650,000
• Organizational skills and the ability to multitask
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applicationsPreferred:
  • Insurance professional designations such as CISR, ACSR, CRM, CIC
  • Bachelor's Degree

Keywords: Frost Bank, Austin , FIA Commercial Account Manager, Executive , Austin, Texas