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Sr. Technical Program Manager

Company: BetterUp
Location: Austin
Posted on: September 24, 2022

Job Description:

Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can't cram it all in here, but you'll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting-and the job description below feels like a fit-we really should start talking.

We're looking for a passionate and driven individual who thrives in ambiguity to join our Technical Program Management team in Engineering. As a Sr. Technical Program Manager, you will play a key role within product and platform engineering teams to drive complex programs that span across the organization, particularly within the areas of data, security, and/or core infrastructure. You'll be responsible for the successful definition, cross-functional strategy, project plan and delivery of initiatives that help to solve complex problems that enable our products and infrastructure. We're seeking an individual that's a creative problem solver and a change agent, who views roadblocks or tough organizational issues as an opportunity and drives resolution. If you're passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and love program management and operational excellence, then this is the role for you.

What you'll do:

  • Owning Strategic Programs - You'll partner closely with Engineering and Product and other key leaders to establish the vision, strategy, technical direction and success metrics for those programs. Focus areas for your programs will include building partnerships with other product engineering teams and executing strategic projects to enable multi-vertical scale.
  • Planning & Execution Optimization - You'll drive optimizations related to planning Product and Engineering objectives and key results, d efine project plans and processes for team execution/tracking.
  • Technical - You'll develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient.
  • Stakeholder Management - You'll manage expectations for all stakeholders from leadership to individual teams, possess strong problem solving and negotiation skills, and earn trust of partners and teams.
  • Communications - You'll manage timely and succinct communications on key decisions, dependencies, issues, risks, and metrics to leadership and across teams to ensure accountability and timeline management throughout a program's lifecycle.
  • Process - You'll continuously drive excellence in Technical Program Management fundamentals for yourself and the TPM team, in order to continually build our shared best-practices and overall effectiveness. You are thoughtful about how and when to implement processes with a light touch.
    If you have some or all of the following, please apply:
    • 6+ years recent experience as a Technical Program Manager or a similar role at a technology company.
    • Experience working with platform engineers and distributed systems. You can speak to system architecture, scalability and reliability decisions, and design trade offs.
    • Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling.
    • Exceptional stakeholder relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions.
    • Strong leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, successfully influence without authority, and have empathy for business stakeholders.
    • Excellent attention to detail and understanding of impact when changes occur to scope or timeline.
    • Experience in Computer Science, Software Engineering or other related disciplines desired.

      At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
      • Access to BetterUp coaching; one for you and one for a friend or family member
      • A competitive compensation plan with opportunity for advancement
      • Medical, dental and vision insurance
      • Flexible paid time off
      • Per year:
        • All federal/statutory holidays observed
        • 4 BetterUp Inner Work days ( )
        • 5 Volunteer Days to give back
        • Learning and Development stipend
        • Company wide Summer & Winter breaks
        • Year-round charitable contribution of your choice on behalf of BetterUp
        • 401(k) self contribution
          We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply.

          BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Keywords: BetterUp, Austin , Sr. Technical Program Manager, Executive , Austin, Texas

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