Senior Product Manager - Remote Opportunity

Company: EMPLOYERS Insurance Group (EIG)
Location: Austin
Posted on: August 7, 2022

Job Description:

Location: RemoteJob_Code: 5520# of Openings: 1 Senior Product Manager - Digital & Direct Channels As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to participate in the digital transformation and innovation of our digital and direct solutions. We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us profitably grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS -. Headquartered in Reno, Nevada, EMPLOYERS attributes its long-standing success to our most valuable resource, our employees. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients, and how we treat each other. At EMPLOYERS, you'll discover an energetic environment that inspires top achievement. As "America's small business insurance specialist", we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. General Summary: The Sr. Product Manager of Digital & Direct Channel is a strategic hands-on product leader who will play a key role in promoting the overall product, vision, planning, integrations, and management for our third party digital and direct channels that utilize our APIs and platform-as-a-service (PaaS) to offer and manage workers compensation insurance. This is a new and exciting opportunity that represents explosive growth potential to drive new customers and revenue through a growing digital ecosystem. This Sr. Product Manager role requires an experienced growth minded collaborative product leader who can rapidly transform and scale the business and underlying technology from where it is today. The Sr. Product Manager is a highly effective hands-on, strategic "thinker" and an effective "doer" that will collaborate with peers to steward digitally focused products and services. This role will be responsible for supporting market and competitive analysis, product vision and objectives, understanding customer personas and challenges, roadmapping, participate in product design, writing user stories and acceptance criteria, conduct backlog grooming and sprint planning, establish and monitor success criteria and KPIs, and GTM. This Sr. Product Manager is expected to deliver the digital product and business transformations, working with cross-functional teams, in support of the greater goals of the organization. Essential Duties and Responsibilities:

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• Collaborates with internal and external customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
  
• Understand system interdependencies and collaborate across Agile teams; develop knowledge of/experience with underwriting, claims, policy admin systems preferred.
  
• Works with cross-functional teams and various stakeholders, including analytics to define product functionality, scalability, configuration, and deployment requirements
  
• Assist with business cases to evaluate and determine best technology (e.g., build/buy/partner) and/or assist with overall solution business cases
  
• Turns user and data insights into products with actionable outcomes to the ultimate customer.
  
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  
• Work with the product teams, engineering teams, development teams, and other stakeholders to create an API strategy
  
• Develops, owns, and executes product roadmap, backlog, sprint planning and GTM.
  
• Translates product roadmap features into well-defined product requirements including features, epic and user stories, and user acceptance test criteria.
  
• Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
  
• Works with designers in defining the product based on an intimate knowledge of the users and technology.
  
• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
  
• Support as a point of contact for the business and end users in order to address questions and provide sales enablement and technical support.
  
• Other duties may be assigned.
  
  Job Requirements:
  
  • 
    
  • Bachelors degree in product management, computer science, or related field or equivalent work experience
    
  • 5+ years' experience in digital product ownership of enterprise product portfolios or product suites used by internal and external customers; insurance industry experience preferred
    
  • 5 years of experience in Agile and scrum processes and product development
    
  • Knowledge of/experience with insurance lifecycle and its supporting systems
    
  • Demonstrated experience in creating an API strategy and working with a development team to design, build, test, deploy, market, monitor, and improve APIs
    
  • Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows
    
  • Experience developing product vision, goals, objectives, strategies, and business requirements
    
  • Experience in digital transformation and leading market analysis
    
  • Excellent business/client engagement skills
    
  • Experience facilitating workshops and focus groups
    
  • Experience developing instructional and procedural documentation and presentations
    
  • High level of competence with MS Office, Atlassian suite, JIRA, and Lucidcharts
    
  • Certification as a scrum master and/or product owner is a plus
    
    An equivalent combination of education and experience may be substituted for the requirements listed above. Pay Range: $100,000 to $122,500 HP22
    • 
      
    • Bachelors degree in product management, computer science, or related field or equivalent work experience
      
    • 5+ years' experience in digital product ownership of enterprise product portfolios or product suites used by internal and external customers; insurance industry experience preferred
      
    • 5 years of experience in Agile and scrum processes and product development
      
    • Knowledge of/experience with insurance lifecycle and its supporting systems
      
    • Demonstrated experience in creating an API strategy and working with a development team to design, build, test, deploy, market, monitor, and improve APIs
      
    • Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows
      
    • Experience developing product vision, goals, objectives, strategies, and business requirements
      
    • Experience in digital transformation and leading market analysis
      
    • Excellent business/client engagement skills
      
    • Experience facilitating workshops and focus groups
      
    • Experience developing instructional and procedural documentation and presentations
      
    • High level of competence with MS Office, Atlassian suite, JIRA, and Lucidcharts
      
    • Certification as a scrum master and/or product owner is a plus
      PI186961593

Keywords: EMPLOYERS Insurance Group (EIG), Austin , Senior Product Manager - Remote Opportunity, Executive , Austin, Texas