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Program Director (Full-Time) (Austin, TX)

Company: Phoenix House of Texas
Location: Del Valle
Posted on: August 6, 2022

Job Description:

Phoenix House Texas has provided addiction treatment and prevention services in Texas since 1995. Each year, we help adolescents overcome drug and alcohol addiction and find recovery in order to lead productive drug-free lives. Our motto: To empower people to not simply live a life in recovery but to experience their personal strengths to fuel a better, healthier, more purposeful life. Perks:

* Benefits (medical, dental, vision, 403(b), PTO, tuition reimbursement, clinical license reimbursement, etc.)
* Great culture and leadership team


Reporting to the Chief Executive Officer, the Program Director is responsible for the oversight, operations, finances, development, and supervision of staff, programming, and patients related to the substance abuse treatment services offered by Phoenix House.


* Develop, establish, implement, and monitor the programs to ensure effectiveness and growth.
* Supervises and oversees day-to-day program operation of residential and outpatient treatment programs while ensuring clinical effectiveness and the utilization of the model and curricula specific to the program and contracts are effectively utilized.
* Achieves financial goals for program and region. Prepares and monitors program budgets. Adjusts as needed and requested.
* Achieve goals of employee satisfaction and reduction of employee turnover. Develop and implement policies, practices, and programs for clients that promote strong, healthy connections to peers, staff, and families.
* Responsible for performance management of staff to include hiring, training, coaching, performance evaluation, and general supervision. Ensures opportunities for cross-functional training of all program staff.
* Achieves quality goals for program and region. Establish and coordinates quality assurance programs to ensure compliance with all federal, state, local, licensing, and funding agency regulations. Collect data, complete and submit required reports accurately and in a timely fashion to assure contract compliance and quality service.
* Develops and maintains relationships with funders, referral partners, and community organizations to ensure the growth and success of the program.
* Ensures program compliance with all required trainings at all levels. Works with Phoenix House training department to maintain staff professional growth and development through training, seminars, workshops. Ensures participation of all staff in required training and continuing education courses related to area(s) of specialization to remain current in the field.
* Reviews all incident reports, grievances, and staff and patient issues promptly ad within all requirements of standards and Phoenix House policy and procedures.
* Participates in the development of regional strategies and initiatives.
* Leads, Attends and participates in program and all staff meetings
* Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
* Attends and participates in program and all staff meetings
* Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
* Other duties as assigned


The incumbent in this position House Manager, Clinical Supervisor, Culinary Manager, Facilities Technician, Patient Access Specialist, Community Outreach Liaison, Nursing Staff, Psychiatrist, and other roles as required/requested.


* Masters' degree in related field required
* LPC, LMFT, or LCSW required. (Must be a QCC)
* LCDC required, new hires without licensure will be allowed 12 months to obtain this licensure
* Minimum of two years of post-licensure experience providing chemical dependency treatment.
* Maintain CEU's specific to current licensing, internal agency, and funding source requirements.
* Must maintain a valid Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy


* Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For: Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
* Ability to utilize an electronic healthcare record
* Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
* Skills and ability to engage and develop a rapport with patients and families of various backgrounds
* Experience supervising mental health, substance abuse treatment, and/or prevention programs and staff. Understanding of addiction, co-occurring models, and treatment modalities. Understanding of patient development and family systems
* Analyze therapeutic processes and determine the means of maintaining and/or increase efficiencies.
* Ability to exercise independent judgment and leadership, analyze situations accurately, and take effective action.
* Ability to use effective leadership skills in daily interactions, planning, and delegation of duties
* Ability to prepare clear and concise reports and to interpret statistical data.
* Model appropriate therapeutic and professional behavior; lead a group of diverse personalities.
* Instill and maintain a sense of professionalism and work effectively within a high-stress environment.
* Ability to plan and collaborate with internal and external partners
* Ability to handle multiple tasks simultaneously while maintaining a high level of attention to detail
* Excellent verbal and written communication and presentation skills
* Proficiency in MS Office products and web-based clinical programs.
* Excellent organizational, analytical, time management and project management skills
* Knowledge of Strengths-based treatment model and evidence-based practices.
* Preferred experience with both adolescent and adult populations.
* Ability to demonstrate strong crisis management, conflict resolution, and anger management skills
* Bilingual in Spanish preferred

Job location: Austin, TX
Job code: 156

Keywords: Phoenix House of Texas, Austin , Program Director (Full-Time) (Austin, TX), Executive , Del Valle, Texas

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