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Community Outreach Manager

Company: Foundation Communities
Location: Austin
Posted on: August 6, 2022

Job Description:

Job DescriptionFoundation Communities is a nonprofit affordable housing and community service provider based in Austin, Texas. At our two Prosper Centers and 20+ housing communities throughout Austin, we provide health, education, and financial stability programming for community members with lower incomes. Community programs include health initiatives, free tax preparation, college support services, and financial wellness. The primary goal of the Outreach & Communications Manager is to increase community member and resident participation across programs. Through our community programs, we serve more than 25,000 community members and residents of our affordable housing annually. The Outreach & Communications Manager is a new position and will be responsible for developing and implementing a plan to increase engagement and participation across program areas, with a focus on bringing in thousands of new program participants. This position will build on existing outreach efforts and coordinate with program staff to develop and implement new program recruitment strategies that may include multiple communication platforms. The person in this position will promote and incorporate diversity, equity, and inclusion in planning and implementation of all outreach activities.Primary Responsibilities

  • Develop and execute a plan for increasing participation and engagement with community programs, with a focus on bringing in new clients and increasing resident participation.
  • Supervise outreach coordinator and outreach specialist positions.
    • Assess communication plans with other FC departments, key programs staff, and residents to evaluate scope and need for each program and community in coordination with FC's Communications and Marketing Manager.
    • Develop and manage internal communication channels with residents.
    • Improve and create opportunities to gather input and feedback from residents and clients, which may include surveys, focus groups and other tools.
    • Run or oversee social media, digital media, and earned media strategies for program outreach in coordination with Communications and Marketing Manager.
    • Establish two-way communication with key constituents, including current and prospective clients, to identify program gaps and barriers to participation.
      • Serve as principal staff liaison to the Resident Engagement Committee of the FC Board of Directors.
      • Effectively assess the impact of outreach initiatives and continuously evaluate emerging needs.
      • Tailor messaging, materials, and outreach methods to key audiences.
      • Build strategic partnerships with community-based organizations that serve lower income community members to facilitate program referrals.
      • Collaborate with FC's Communications and Marketing Manager on efforts to increase awareness of Foundation Communities and our community programs.Qualifications
        • At least 3 years of experience with community organizing, communications, community outreach, and/or other forms of constituent building.
        • Proven ability to engage thousands of community members through a broad range of outreach and communication strategies (grassroots outreach, earned media, social media, digital media, etc.)
        • Experience leading the development of robust outreach and communications plans that lead to increased community and/or client engagement.
        • Ability to generate earned media coverage for programs by drafting press releases, engaging with media members, and helping to coordinate press events.
        • Ability to communicate effectively, both verbally and in writing, with community members from diverse backgrounds. Bilingual in English and Spanish strongly preferred.
        • A demonstrated commitment to diversity, equity, and inclusion
        • Ability to work a flexible schedule, to include evenings and weekends as needed for community engagement activities. Position InformationThis is a full-time (40 hours/week) salaried, benefit-eligible position with an annual salary of $65,000 to $70,000 based on experience. Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time. This position is part of the Prosper Programs team and reports to the Director of Prosper Programs. This is an in-person position based out of our main office at 3000 S IH 35 Svc Rd, Austin, TX 78704. In compliance with Foundation Communities' duty to provide and maintain a workplace that is free of known hazards, Foundation Communities is requiring all employees to be fully vaccinated against COVID-19 unless they request and receive a reasonable accommodation.How to Apply: Submit your resume and a brief cover letter that outlines why you are interested in the position and why you are a strong candidate. Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity. Powered by JazzHRlovOKkRLMS

Keywords: Foundation Communities, Austin , Community Outreach Manager, Executive , Austin, Texas

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