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Product Manager - API Integrations

Company: Cloudbeds
Location: Austin
Posted on: June 24, 2022

Job Description:

Cloudbeds is the hospitality industry's fastest-growing technology provider for hotels, hostels, vacation rentals, and hotel groups. Our award-winning Cloudbeds Hospitality Platform is currently helping a growing clientele of 22,000+ properties in 157 countries to increase revenue, streamline operations, and deliver memorable guest experiences.

Behind the Cloudbeds platform is a growing team of 500+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry's biggest challenges.

From the beginning, we've believed that our people are our greatest asset, so we've founded the company as #RemoteFirst, #RemoteAlways with shared that allow our team to thrive. This means we:

  • Hire the best people wherever they're located;
  • Emphasize the value of results over hours put in;
  • Provide flexibility in working hours and locations;
  • Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
  • Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.

    Together we're on a mission to power every property in the world and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Product Manager for API Integrations.

    The Cloudbeds Integrations Team is focused on connecting to 3rd party software providers to meet the wide range of needs of our lodging business customers. From Guest Messaging to Accounting, we are connecting to the best platforms

    Cloudbeds is looking for a highly skilled and experienced Product Manager for API Integrations who will be responsible for working with cross-functional teams in order to drive a product to market and beyond. This will entail in-depth feature research into various implementation options resulting in the recommendation for a specific solution, as well as continually measuring and iterating on that feature's success after go-live. The optimal candidate for this role is familiar with cross-platform API connectivity, ideally within the travel space. The optimal candidate also understands how to leverage frameworks for design thinking, user research, go-to-market strategies, and success measurement. Experience launching new products into a market and growing adoption is a must.

    Location: Remote - US or Canada

    What You Will Do:
    • Own end-to-end functionality of major Integrations-related products, ensuring full API connectivity from integrations partner through to the Cloudbeds application
    • Own the user experience within Cloudbeds system to provide seamless 3rd party API integrations
    • Deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications while also being considerate of long-term company goals and partner program requirements
    • Define, develop, communicate and execute a go-to-market plan for various features related to the Cloudbeds Integrations Product
    • Contribute as the Product Owner of a cross-functional scrum team
    • Work closely with customers and partners, as well as engineering, design, product marketing, customer success, and sales departments
    • Define, document, and communicate objectives, requirements, and constraints for engineering initiatives and product releases
    • Deliver architecturally aware, delightful products to our customers
    • Define, analyze, and act on metrics that inform the success, iteration, and growth of Integrations Product features

      You'll Succeed With:
      • 6+ years of proven record working on and delivering SaaS applications and solutions that leverage technology to create delightful user experiences
      • Strong proficiency in technical APIs and integrations methodology
      • Experienced with all aspects of the product development lifecycle, including ideation, solution design, setting measurable adoption goals, project planning, product marketing, overall execution, and iteration.
      • Experience launching new products into a market and growing adoption
      • Experience working in an Agile development environment, preferably within a Scrum team
      • Strong ability to communicate effectively with engineers, as well as other stakeholders across the business, both speaking and in writing
      • Attention to detail in creating user stories, acceptance criteria, and evaluating success.
      • A natural talent for mediating competing interests and finding creative solutions, while positioning yourself as a trusted and knowledgeable partner
      • Ability to thrive in a rapidly changing and fast-paced environment
      • Ability to initiate and drive projects to completion with minimal guidance
      • Ability to analyze and use data to inform decisions

        Bonus Points For:
        • Past experience building and delivering products and solutions involving API connectivity
        • Past experience working on integrations solutions within travel technology
        • Past experience as a project and/or product manager for a hospitality or software company
        • MBA or other graduate-level degrees
        • Certification in Product Ownership through either Scrum Alliance or Scrum.org. This could be either Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)
        • Strong cross-cultural communication skills

          Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we'll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!

          Company Awards to Check Out!
          • Fastest Growing Companies - Inc. 500 (2018 & 2019)
          • Best Places to Work - Inc Magazine (2017 & 2018)
          • Best Places to Work - HotelTechReport (2018, 2019, 2020, 2021)
          • Best Property Management System - HotelTechReport (2021, 2022)
          • Best Hotel Management Software - HotelTechReport (2022)
          • Start-Ups to Watch - Forbes (2018)
          • Best Startup Employers - Forbes (2020, 2022)
          • Technology Fast 500 - Deloitte (2019, 2020, 2021)
          • Top 100 North America - Red Herring (2020)
          • Connect MIP Award (Technology)

            Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

            Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions please contact our HR team by phone at 858-201-7832 or via email at accommodations@cloudbeds.com.

            To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

Keywords: Cloudbeds, Austin , Product Manager - API Integrations, Executive , Austin, Texas

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