Senior People Operations Manager
Company: ForgeRock
Location: Austin
Posted on: June 25, 2022
Job Description:
About ForgeRock:In today's highly connected digital world,
understanding, managing and securing the identity of individuals
and things is essential to safety and success of both businesses
and their customers. Billions of people connect from anywhere, use
a wide variety of devices and expect a seamless yet secure
experience.The ForgeRock mission is to provide the most simple and
comprehensive Identity and Access Management Platform to help our
customers deepen their relationships with their consumers and
improve the productivity and connectivity of their employees and
partners. Our identity solution enables great digital experiences
and is embedded with a rich set of security, privacy and consent
features. We deliver our platform through both cloud services and
on-premises software.Our customers are some of the biggest
companies, organizations, and even countries in the world. On any
given day, it's likely that the ForgeRock Identity Platform helped
keep your data safe, gave you access to stuff, and supported
trusted relationships between you, companies and the devices you
were using.ForgeRock is headquartered in San Francisco, but we are
a global company with offices in the following cities: Vancouver,
WA; Austin, TX; Bristol, UK; Grenoble FR; Oslo NO; and Singapore.
Please read more about us at forgerock.com or follow ForgeRock on
Twitter at http://www.twitter.com/forgerock.The Role:The Senior
People Operations Manager will play an integral role in building a
stronger infrastructure to support ForgeRock's growth, through the
design and implementation of repeatable & scalable processes
throughout the employee lifecycle. This person will be a strong
individual contributor & team lead responsible for ensuring process
excellence and consistency across the People Operations Team. This
role is both a strategic and hands on role that provides full cycle
HR support, and has an understanding of our processes
globally.Responsibilities:
- Act as a team lead to six global People Operations Specialists
with support from the Director of People Operations
- Identify, recommend, and lead continuous process improvement
initiatives within People Operations to drive efficiencies to
enhance the employee experience from hiring through to
offboarding
- Lead compliance initiatives including annual audits and
partnership with Privacy & Security teams
- Collaborate with the broader People Team for both program roll
outs, as well as day to day transactions
- Ensure integrity and accuracy of employee data
- Own immigration processes, with support of People Operations
Specialists
- Design, and enhance employee policies; ensuring they are
maintained and reviewed regularly
- Partner with Senior HR Managers on employment law updates
- Admin of People Operations Ticketing System ensuring SLAs are
met
- Identify HRIS enhancements to support our processes and partner
with Tech team to implementSkills & Qualifications:
- BA/BS in relevant field
- 5+ years HR experience
- Proven ability to analyze and implement processes on a global
scale
- Produces high quality, accurate work
- Demonstrated project management skills including attention to
detail and follow-through
- Proficient in maintaining electronic employee files and
utilizing an HRIS for data management
- Experience working in a highly matrixed and global
organization
- Highly motivated in nature with an innate sense of urgency and
positive can-do attitude
- Adept at organization and time management with the ability to
manage many conflicting priorities
- Proven ability to build rapport and strong relationships
through interpersonal and communication skills
- Open to new ideas with a passion to learn and growLife at
ForgeRock:We believe in and facilitate a flexible, collaborative
work environment. We're growing quickly, but remain true to the
innovative, can-do startup values that got us here. Most
importantly, we keep hiring talented, smart, fun, and genuinely
nice people because that's who we want to succeed with every day.
Here are just a few of the things that make ForgeRock special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for
everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Recognition programs that reward employees with meaningful
experiences.
- Global volunteering and community initiativesForgeRock is the
collective sum of all our individual experiences, backgrounds and
influences and we pride ourselves in growing and learning together.
We are committed to building an inclusive and diverse environment
where everyone's individuality is respected and everyone has an
Identity. In recruiting for new colleagues, we welcome the unique
contributions you can bring and encourage you to be your best
self.We are an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex including sexual
orientation and gender identity, national origin, disability,
protected Veteran Status, or any other characteristic protected by
applicable federal, state, or local law.
Keywords: ForgeRock, Austin , Senior People Operations Manager, Executive , Austin, Texas
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