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Quantitative UX Research Manager

Company: Meta
Location: Austin
Posted on: May 16, 2022

Job Description:

Meta is looking for a Quantitative UX Research Manager with proven research, communication and people management skills. Meta is a diverse set of products - it's ripe for research. But figuring out the right research, the appropriate involvement, and the ideal touch points is a delicate balance, especially in a process-averse culture.What makes a good candidate? Someone who has a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across a key product vertical, and across multiple research disciplines.The role requires you to be an expert researcher with a proven track record of doing quantitative research that impacts a complex and diverse product. In addition, you need to have a proven track record of building and managing high-performing teams, preferably with quant researchers. You will be required to articulate the vision of the quant research team to design and product leadership and be a strong advocate for the role of quantitative research in product development.You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of quantitative user research, and by delivering insights that lead to measurable business value. You must contribute to design and strategic discussions and be an overall expert in the relationship between research, design, marketing and product. You must build strong relationships with other research teams at Meta to ensure a cohesive and cross-functional vision for Research at Meta.

Quantitative UX Research Manager Responsibilities:

  • Guide quantitative research throughout the product life-cycle from early stage generative research, through iterative concept or prototype testing, and post-launch measurement
  • Build a measurement strategy and roadmap for a product pillar. Build and influence meaningful cross-functional relationships
  • Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions
  • Identify and prioritize short-term and long-term research that delivers impact
  • Allocate resources to ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge
  • Hire, develop, and retain talent
  • Advocate passionately for the customer, ensuring that the product experience is aligned to user needs and expectations

    Minimum Qualifications:
    • 4 or more years of experience with consumer or enterprise products, consumer or employee insights, or product development
    • 10 or more years of experience with user research, quantitative research
    • 2 or more years of experience directly managing, coaching and developing full-time quantitative researchers
    • Track record of translating research into design and product
    • Proven track record of building and managing high-performing quant research teams, with researchers of different levels of seniority

      Preferred Qualifications:
      • Experience leading research for enterprise applications
      • Understanding or experience working on finance applications
      • Experience documenting complex processes and workflows
      • Experience managing senior researchers

        Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Keywords: Meta, Austin , Quantitative UX Research Manager, Executive , Austin, Texas

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