Catering Sales Manager
Company: Doubletree by Hilton Austin
Location: Austin
Posted on: May 15, 2022
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Job Description:
Overview
Manage catering accounts to achieve guest satisfaction and to
solicit past and new business to ensure all revenue goals are
achieved or exceeded. Responsible for soliciting new catering sales
accounts, entertaining, and maintaining relationships with existing
accounts to meet and exceed revenue goals in food, beverage and
room rental segments.
Responsibilities
- Solicit new and existing accounts to meet and exceed revenue
goals through telephone prospecting, outside sales calls, site
inspections and written communication.
- Understanding of both monthly forecasting and the annual budget
process, as well as pace and productivity.
- Understanding of yield management skills and the use of
historical data.
- Experience evaluating every catering business opportunity to
maximize revenue and profitability while achieving customer
expectations.
- Participate in the research the competition's products, services
and pricing and use it to develop strategic business plans.
- Maximize revenue by selling all facets of the hotel to previous,
current and potential clients, including room rental, A/V and other
revenue generation opportunities.
- Experience selling to a variety of market segments.
- Consistently book repeat business by having a track record of
long term client relationships.
- Actively participate in industry related organizations (NACE,
MPI). Actively participate in community/civic activities to
maintain awareness within community and to create booking
opportunities.
- Knowledge of sales techniques including closing skills as well as
negotiating skills.
- Comfortable with hotel site inspections and client
presentations.
- Participate in trade shows and sales blitzes.
- Some experience utilizing creative skills to provide innovative
set-ups, menus, and functions for groups. Ability to generate
creative and innovative menus while working closely with Chef on
pricing specialty menus.
- Work closely with banquet department on operations and event
execution, ability to quickly evaluate alternatives and decide on a
plan of action.
- Provide overall direction, coordination, and ongoing evaluation
of operations of catering events sold. Detailed execution of all
banquet event orders generated by the associate.
- Experience providing A/V equipment and operating A/V as a profit
center.
- Effective use and teaching of computers, specifically Delphi,
Word and Excel.
- Knowledge of market trends, competition and key hotel
customers.
- Ability to work with outside vendors to ensure client
satisfaction for all events/groups.
- Comply with attendance rules and be available to work on a
regular basis.
- Perform any other job related duties as assigned.
Keywords: Doubletree by Hilton Austin, Austin , Catering Sales Manager, Executive , Austin, Texas
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