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Product Manager

Company: Zello
Location: Austin
Posted on: May 15, 2022

Job Description:

Job DescriptionAbout ZelloZello builds technologies that connect and protect frontline workers, a staggering 80% of the global workforce. With over 150 million users, we turn any phone into a walkie talkie and provide a complete communications ecosystem for frontline organizations. We're the industry leader, helping transportation/fleet management organizations, retail associates, paramedics, nurses, hospitality workers, and construction crews stay connected and get work done! As a company, Zello is bootstrapped, has strong product-market fit, and is now accelerating its growth across a multi-billion dollar market.About ZelloZello is the leading instant voice push-to-talk service connecting frontline workers and communities around the world. More than 150 million users and thousands of organizations use Zello to get work done, connect in emergencies, and improve collaboration with live voice communication. Recognized as one of Austin's Best Places to Work, Zello is profitable and growing. Current customers include Bechtel Construction, Honda, Restoration Hardware, Starwood/Marriott, and YRC Freight. To try Zello for free, visit zello.com/try.What you'll do:

  • Contribute to the product strategy, objectives and key results
  • Align product decisions with higher company initiatives through qualitative and quantitative product data, and market research
  • Articulate the requirements, goals and milestones of your team to internal and external stakeholders
  • Work closely with the Marketing team to develop messaging, positioning and competitive analysis to enable sales, partners, and customers
  • Empower the engineering team by providing context, setting direction, and aligning with business needs
  • Work with the customer facing teams to understand and advocate for customers internally
  • Define methods and metrics for identifying success and failure, and iterate quicklyWhat you'll bring:
    • 3+ years of experience working as a product manager
    • Experience with delivering products or features from inception to release
    • Knowledge of customer research via customer interviews, surveys, and more
    • Experience defining user needs, gathering requirements, and defining scope
    • Strong communication across many different audiences like customers, engineers, designers, marketers, and sales people at different levels
    • Experience defining success metrics
    • Analytical and problem solving experience with varied types of challenges
    • Internally driven to learn and break down large unambiguous problems into manageable and testable products Bonus points:
      • B.S in computer science, software engineering, economics, design, or equivalent experience
      • Product management experience with messaging or communication mobile applicationsZello offers top benefits including 100% employer-paid employee health insurance, dental and vision, a 401(k) with company match and no vesting requirement, stock options, unlimited PTO and sabbatical leave, allowances for technology and personal development, and a bunch of other perks.Zello is a small group of individuals whose mission is to bring people together using voice. We believe diverse skills, abilities, viewpoints, and backgrounds make for a better product, better problem-solving and a better work environment. At Zello, we're looking for people with honesty, grit, and a strong desire to serve frontline workers. We hire for potential and passion over checking every qualification box. We pay generously, offer equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to sabbaticals after a few years of service. Join us.

Keywords: Zello, Austin , Product Manager, Executive , Austin, Texas

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