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Product Operations Manager, Fund Administration

Company: Juniper Square
Location: Austin
Posted on: May 14, 2022

Job Description:

About Juniper Square

Our mission is to make the world's private capital markets more efficient, transparent, and accessible. Privately owned assets like commercial real estate make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets and as a result bringing access to millions who don't currently benefit from one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology-all while contributing as a member of a values-driven organization-we want to hear from you. We've doubled our team in each of the past four years while maintaining an excellent culture and staying true to our values. We are well-funded and building for the long-term. We need YOU to help us achieve our mission.

Juniper Square invests in a hybrid workforce and we offer three work modes: full time remote work from your home office, a hybrid of home and office work from one of our office hubs, currently in San Francisco and Austin, or full time work in an office hub. The company headquarters is in the Cloud and we invest in digital-first operations. We have communities of remote employees across the US and Canada, with more substantive local remote working communities in Seattle, Denver, Chicago and New York, but we are open to employees working in several states and provinces. We are happy to share with interested applicants where and how we work.

About The Role

This is an exciting opportunity to work in a scaling, startup environment and join a newly formed Fund Administration onboarding team. You will love working in this department if you enjoy strategic and impactful work. You would engage hands-on with customers, and collaborate with colleagues in product onboarding, fund accounting, investor services and sales.

In addition to the above, you will develop advanced knowledge of the Juniper Square product data model and use this information to guide the team's work and inform enhancements to the product and team processes. You will partner with the fund accounting and software onboarding teams to improve existing workflows, and develop tools and collateral to make the onboarding processes more efficient.

What You'll Do

  • Onboard fund administration customers; partnering closely with the team staffed to each implementation
  • Manage against established project plans and onboarding milestones to ensure timely execution of key deliverables
  • Interface directly with clients to deliver an outstanding client experience throughout the implementation process
  • Serve as a technical accounting expert for our clients
  • Collect and review customer offering documents and data, reconciling the data received during the onboarding process and uploading the standard chart of accounts
  • Review waterfall calculations, capital calls and distributions in accordance with clients' Limited Partnership Agreements
  • Review asset and fund-level performance metrics (IRRs, TVPI, etc.)
  • Reconcile customer data and review the setup of the completed customer workspace, checking for quality and accuracy of configuration settings
  • Participate in projects as needed
    • 3+ years of fund accounting experience in fund administration or in-house with exposure to Private Equity, Private Debt and/or Real Estate funds
    • Bachelor's degree required, with a degree in Accounting, Economics, Finance, Business Administration, or related discipline
    • Experience with onboarding, fund-level accounting and reporting, including complex fund structures and consolidations
    • Deep understanding of complex accounting transactions, private equity investment structures, and reporting requirements for private equity funds, familiarity with commercial real estate funds are a plus
    • Solid knowledge of waterfall, performance metrics (IRRs), distributions and capital call calculations
    • Comfortable with ambiguity within a hyper-growth, startup environment
    • Passion for technology and a desire to use technology to streamline business operations and improve user experience
    • Strategic thinker with the ability to master both the details and the big picture
    • Excellent client service, verbal and written communication skills
    • Experience with IFRS (International Financial Reporting Standards) a plus but not required
    • Experience with NetSuite preferred
      • Competitive salary and meaningful equity
      • Health, dental, and vision care for you and your family
      • Unlimited vacation policy and paid holidays
      • Generous paid family leave, medical leave, and bereavement leave policies
      • 401k retirement savings plan
      • Professional development stipend
      • Healthcare FSA and commuter benefits programs
      • Professional development stipend
      • Monthly work from home wellness stipend while we're all remote
      • Mental wellness coverage including live coaching and therapy sessions
        At Juniper Square, we're building a company where all kinds of people from all walks of life are valued and respected. We encourage people from underrepresented backgrounds to apply. If you think this job sounds like you, come join us! We'd love to hear from you.

Keywords: Juniper Square, Austin , Product Operations Manager, Fund Administration, Executive , Austin, Texas

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