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DEI Operations & Special Projects Senior Manager, Americas

Company: dentsu international
Location: Austin
Posted on: May 14, 2022

Job Description:

Company Description

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit

We are champions for meaningful progress and we strive to be a force for good-for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

As a DEI Operations & Special Projects Senior Manager, you will support the Americas DEI center of excellence driving the overall DEI evolution at dentsu international and its integrated network of agencies. You will report to the Americas SVP of DEI Operations with a dotted line into the Head of Partnerships & Communities, and will work closely with the Business Resource Group Communities Lead. This role will support organization and effectiveness across the DEI team, including driving research and best practices as part of the new DEI Intelligence function, creating thought leadership, shaping our DEI narrative and client responses, project managing our annual DEI Report, guiding agendas and content for key meetings, helping to manage internal and external partner relationships, working closely with our Business Resource Groups, and will also be the primary liaison between DEI and Communications team involving DEI-specific and company-wide communications and website content.

You Will

  • Help develop and evolve the DEI narrative and storytelling with internal and external partners, including maintaining boilerplate content and materials, craft responses to RFPs and other client requests, help develop DEI objectives and annual plan on a page
  • Create and maintain DEI client profiles for business development and executive use
  • Project manage annual DEI Report
  • Help manage and optimize key DEI partnership relationships
  • Proactively lead industry research and best practice development, including DEI benchmarking tracker and SWOT opportunities for new DEI capability development
  • Organize monthly new hire DEI orientation welcome sessions
  • Work with DEI staff and Business Resource Group leaders to support events and communications, including creation of meeting invites, maintaining rosters, content in newsletters
  • Support SVP DEI Operations and Head of Culture & Belonging in organizing and proactively maintaining project trackers and check-in meetings
  • Help manage and engage with DEI communities, supporting regular communication through Microsoft Teams, email and other channels
  • Create monthly DEI newsletter and coordinate with dentsu Americas Marketing & Communications team on DEI events and updates in company-wide communications, maintain and proactively update content on internal and external website pages
  • Apply best practices and identify improvements to information flow and organization methods
  • Support other client, SL and Market special projects as needed
    You Are

    • A collaborator. You can work independently as needed but your mission is to ensure team alignment and facilitate high-functioning, cross-team collaboration.
    • A proactive communicator. You are always thinking a few steps ahead to ensure there are no undesired surprises.
    • Able to focus on and track the details, while keeping an eye on the big picture; you bring the team out of the weeds, as needed, to ensure long term goals are met
    • Excited to grow your career, contribute to a growing business and an evolving team
    • Culturally aware and empathetic. You are able to work with people of various backgrounds and support a culture of inclusion and belonging.
      You Have
      • Previous experience in Diversity, Equity and Inclusion initiatives
      • 3-5 years of prior work experience in a relevant field, ideally in project management or communications
      • Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook), and experience with Microsoft SharePoint for web pages would be advantageous
      • Highly organized with exceptional attention to detail and follow-through
      • Strong ability to manage multiple projects with competing deadlines
      • Strong communication skills (written and verbal)
      • Ability to work in a fast-paced environment
      • Ability to create new ways to improve current processes and develop solutions that are grounded in reality and have practical value
        Additional Information

        Part of dentsu, dentsu international helps clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative, dentsu international operates in over 145 markets worldwide with more than 46,000 dedicated specialists. Follow us on social @dentsuUSA. Applicants from diverse or underrepresented backgrounds encouraged to apply.

        The anticipated salary range for this position is $83K-100K. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit

        Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

Keywords: dentsu international, Austin , DEI Operations & Special Projects Senior Manager, Americas, Executive , Austin, Texas

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