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Implementation Manager

Company: SchooLinks
Location: Austin
Posted on: January 16, 2022

Job Description:

We're looking for a self-sufficient, resourceful, and versatile individual to join our hard-working team at Schoolinks.

Your Responsibilities Will Include...
Serve as the main point of contact and build relationship with our partner districts
Deliver training and professional development sessions in person or via webinar
Engage and follow up with partners to drive adoption and speed up implementation process
Problem solve and coordinate data integration
Understand data dependencies and help resolve data issues
Implement platform according to client's needs and current process
Continuously define, document problems and challenges faced by our partners
Assist the product team with quality assurance and improvement of the product
Help drive adoption and usage

Project management skills (understand task dependencies/sequence and manage of tasks)
2+ years experience as an implementation specialist for any SaaS company
You like presenting in front of large crowds and are very confident
Clear and concise communicator - the ability to boil down product and engineering jargon into simple and concise customer communications.
Positive attitude - you can stay optimistic in high stress situations
Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment - you know when and how to find the right information when you need it.
Data science knowledge is a plus but not required

100% health care coverage
401K with matching
Dental & Vision
Paid maternity leave
Gym membership via Classpass
Mental wellness program
Emotional support program
Maternity coaching program
Annual team offsite
Unlimited snacks, coffee, tea (in-house only)

Keywords: SchooLinks, Austin , Implementation Manager, Executive , Austin, Texas

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