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Manager, GTM Onboarding Programs

Company: Miro
Location: Austin
Posted on: January 16, 2022

Job Description:

About The Team

You will join a highly motivated, quickly growing, and energetic Go-to-Market Enablement team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts across various industries. The Head of GTM Onboarding Programs is an ambitious and organized professional who will drive our onboarding programs and training initiatives,ensuring our new Mironeers are confident and competent to sell larger deals, sooner. . Your success will be measured by the overall business impact of your programs and trainings, deployment and execution of data-driven Enablement initiatives, and how well you partner cross functionally to achieve success.

Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a week in office culture as our baseline.

About The Role

Reporting to the Head of Enablement, the Manager of GTM Onboarding Programs will manage Miro's Sales onboarding team and ultimately be responsible for the success of our new hire programs. You will create, define and optimize every facet of our Sales new hire experience; from Bootcamp through the new hire's 30-60-90 day onboarding experience. This includes building and managing Live trainings, define our new hire e-learning programs, certifications, tracking and optimizing overall program success. You will partner with Sales leadership, as well as new hires across multiple regions and roles to deliver high quality, engaging, and effective onboarding programs. The ideal candidate is detail oriented with a project management mindset, a great communicator, and not afraid to launch, test, and iterate in a quickly changing environment.

What You'll Do
Build and execute the 30/60/90 day strategy for Miro's various sales roles throughout various global regions
Manage Miro's global onboarding team of facilitators, ensuring our new hire onboarding experience is world class
Continuously audit and optimize training modules housed in Miro's LMS (Workramp), ensuring our on-demand content is interactive, up-to-date, and relevant
Partner with key stakeholders within Miro's Sales Leadership team, gathering feedback and continuously optimizing the onboarding programs
Track new hire progress via learning and SFDC activity progress, assessments, and certifications to ensure new hires are meeting key ramping benchmarks
Utilize sales tools such as Salesforce, Gong, Workramp, Guru to enhance Miro's Enablement programs
Participate in additional enablement team projects and programs

What You'll Need
5+ years experience in sales training, enablement, onboarding, or leadership
3+ years in a Sales role preferred
Track record of facilitating for groups of various sizes - ranging from 2 to 3 learners to audiences of 200+
Experience consulting with stakeholders on learning strategies - can include change management, internal trainer development, etc
Experience in program management: implementing and managing training initiatives end to end, utilizing key stakeholders to build and sustain ongoing training programs
Data analytics proficiencies - ability to interpret and optimize programs based on Salesforce data, LMS scores, and survey responses
Has a strong understanding of SaaS sales processes
Is a strategic thinker with the ability to execute
Force Management, Command of the Message Certified is a plus

What's In It For You
Excellent Medical, Dental + Vision health benefits
Competitive salaries + Flexible time off
401k matching + Stock options
Free lunches + Office snacks
Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
Distributed team across offices globally

About Miro

Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. Miro is trusted by Dell, Cisco, Deloitte, Okta, Datadog, Shopify, and many more global companies of all sizes.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Keywords: Miro, Austin , Manager, GTM Onboarding Programs, Executive , Austin, Texas

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