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Customer Success Manager

Company: Jobot
Location: Austin
Posted on: January 15, 2022

Job Description:

100% Work From HomeThis Jobot Job is hosted by: Justin RiceAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $105,000 - $140,000 per yearA bit about us:100% Work From HomeWe are a Software Company that enables AI workloads to be virtualized, streamlined, and more efficient--all while helping control the budget. Considered to be a Unicorn Start Up overseas, we have very strong funding are expanding our operations into the US. Our founders have a track record of proven success, and we are set to scale across all verticals: Auto, Finance, Banking, Health, Gaming, Education, Military, and more.Why join us?GROUND FLOOR OPPORTUNITYUnicorn Start UpWork From HomeJob Details100% Work From Home*Must Have B2B Customer Support Experience, ideally Enterprise level Job DescriptionWe provide organizations with a world-class machine learning platform to improve productivity and efficiency for data scientists. Our product provides a unique HPC scheduler, relies on advanced GPUs virtualization technology and makes GPUs first class citizens in Kubernetes. In this role you will be responsible for the following:

  • Work with our customers on a daily basis to maximize the value from the our software.
  • Lead enablement and onboarding activities for our customers
  • Contributing to the development of hands-on training materials
  • Engage directly with customers to increase the adoption of our platform and provide guidance on best practices for maximizing the cluster GPU resources
  • Lead Renewals and upsells processes working closely with the Sales teams
  • Work directly with our teams of Solution Architect, Sales, Product Management and R&D, feeding requirements and prioritiesQualifications
    • 3+ years of experience working in a customer facing role at a B2B SaaS Software Company
    • Proven experience working with Enterprise customerInterested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, Austin , Customer Success Manager, Executive , Austin, Texas

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