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Account Manager

Company: Epsilon
Location: Austin
Posted on: November 22, 2021

Job Description:

Company Description
Job Description
The Account Manager provides our marketingclients with exceptional service by developing and executing personalized messaging and creative strategies to achieve client business objectives. The Account Manager is also accountable for maintaining and optimizing client revenue in an ROI-focused environment, ultimately to help grow market share.
Essential Functions and Responsibilities
Campaign Strategy:
Apply understanding of client objectives, consumer behavior/motivations, marketing and branding principles, available data, and Epsilon products to develop campaign/messaging strategy recommendations
Develop and manage client roadmaps against quarterly account forecasts
Execution, Process, & Project Management:
Partner with cross-functional teams on account and campaign set-up to achieve strategic goals
Demonstrate expertise in all Epsilon Account Management tools and processes
Manage campaign launches across cross-functional teams to ensure strategic, effective, timely and efficient execution
Reporting & Analytics:
Monitor and manage program performance/KPIs to identify account risks and develop mitigation strategies
Create and present campaign performance reports to clients
Interpret and apply analytical insights to optimize program(s)
Client Growth:
Identify opportunities for client program expansion
Partner with Client Development Director to present new opportunities to clients
Operational Efficiency:
Seek standardization and automation wherever possible
Drive operational efficiency and scalability
Drive adoption of products, tools, processes, and best practices throughout team
Team Building & Leadership:
Work effectively across large cross-functional teams
Foster a collaborative environment to encourage a respectful exchange of ideas between cross-teams
Requirements
Bachelor's Degree or equivalent experience
4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus)
Excellent client service acumen, presentation and writing skills
Creative, self-starter, who thrives in a dynamic, fast-paced work environment
Ability to manage and prioritize multiple tasks and projects
Track record of working across an organization to get things done
Ability to learn quickly and think strategically
Proficient in Excel, Word, PowerPoint
Qualifications
Additional Information
When youre one of us, you get to run with the best. For decades, weve been helping marketers from the worlds top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services.
Thanks to the work of every employee, Epsilon products and services have been recognized as industry-leading by the Forrester Wave. We process more than 500 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. And our CORE ID is the industrys most accurate, stable and scalable identity solution that helps brands recognize and reach 200M+ U.S. consumers in a privacy-safe way.
Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilons policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
REF127634C

Keywords: Epsilon, Austin , Account Manager, Executive , Austin, Texas

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