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FOH Manager

Company: Drop Kick Cocktail Bar & Kitchen
Location: Austin
Posted on: November 19, 2021

Job Description:

The Front of House Manager is responsible for the day-to-day operation and management of the bar and restaurant. - As the Manager, you will spend time on the floor observing and assisting your team to provide exceptional guest experience on each shift, expediting food orders and providing on the fly training and encouragement to the team. We are looking for a hospitality driven candidate with the ability to maintain a positive team-oriented attitude. - -Additional responsibilities can include interviewing, training, creating schedules, inventory management, cash management and conducting performance appraisals. The Front of House Manager assists the Head Chef in all aspects of the bar and restaurant. -Offering a salaried position, starting salary based on level of experience and industry competitive. Restaurant hours are 3pm to 12am Tuesday-Friday, 11am to 12am Saturday and Sunday.Responsibilities include:

  • Manage front of house staff including scheduling, training, and general supervision
  • Motivating and mentoring staff's knowledge and development
  • Oversee opening and closing duties are completed correctly and that cleanliness and maintenance are maintained
  • Responsible for daily deposits, and the correct operation of the POS system
  • Inventory and maintenance of par levels for the front of house items
  • Providing excellent customer service to guests and excellent leadership to employees - ensuring the - success of the restaurant
  • Enforce and monitor all health, safety, and sanitation standards in FOH
  • Handle guest complaints according to provided guidelines
  • Work closely with the Head Chef to provide a seamless experience
  • Perform other duties as assigned by owner/VP of OpsJob Specification: - - - -
    • 3+ years of restaurant experience
    • High level of professionalism, enthusiasm, and integrity
    • Excellent communication and customer service skills
    • Keen attention to detail & ability to delegate responsibilities
    • Strong background in staff training to achieve and maintain desired service levels
    • Organized and capable of multi-tasking with attention to detail
    • Knowledge of Gmail, Google Drive, Microsoft applications including word and excel
    • High standards of personal hygiene and personal appearance
    • Ability to be on feet for several hours at a time
    • Experience using POS systems (we use Toast)
    • Servsafe training preferred; Texas food handler's permit and alcohol beverage certificate - - - - - - - Please include resume - salary & bonus between $55k to $70k+

Keywords: Drop Kick Cocktail Bar & Kitchen, Austin , FOH Manager, Executive , Austin, Texas

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