Veterans Preferred - Director, Technology Partnership Enablement
Posted on: November 19, 2021
Military Veterans are Encouraged to Apply. Company Description
ServiceNow is making the world of work, work better for people. Our
cloud-based platform and solutions deliver digital workflows that
create great experiences and unlock productivity for employees and
the enterprise. We're growing fast, innovating faster, and making
an impact on our customers' and employees' lives in significant and
important ways. With over 6,900 customers, we serve approximately
80% of the Fortune 500, and we're on the 2020 list of FORTUNE
World's Most Admired Companies.-
We're looking for people who are ready to jump right in and help us
build on our incredible momentum, our diverse, engaged workforce,
and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about
their experiences working at ServiceNow.
Come join the Training, Alliance-enablement, Certification
Organization (TACO), part of the Customer & Partner Group, and help
us become the defining enterprise software partner ecosystem of the
21st century. Together we will scale the ServiceNow community with
a robust and simple Partner Enablement plan to deliver exceptional
value to our shared customers.
The Director of Technology Partnership Enablement will be a
critical stakeholder in ServiceNow's global strategic plan to build
and develop key technology partnerships. With a keen focus on
public cloud, market shift, and 360-degree customer relationships
as part of ServiceNow's path to $15B+. This role will sit as a new
pillar of ServiceNow's Partner Enablement team - comprised of
Partner Enablement Strategy, Regional Enablement, Partner
Enablement Offerings, Partner Enablement Adoption, and Technology
Partnership Enablement. He or she will be instrumental in driving
consumption and enablement for our current and new technology
partnership solutions and the strategic design for sales and
delivery enablement both internal to ServiceNow stakeholders and
external to the partner ecosystem.
Reporting to the Vice President, Partner Enablement, this
individual will bring global leadership and an entrepreneurial
nature to the way we approach and solve the enablement and
subsequent growth of our strategic technology partnerships in an
extremely fast paced organization. This individual will be in lock
step with ServiceNow stakeholders across the broader Customer &
Partner (C&P) Organization, Go To Market Organization and the
Strategic Technology Alliances Organization.
This person will have a strong understanding of the global
technology ISV market and apply that experience to the internal and
external enablement plan for ServiceNow technology partnership
products, solutions and integrations. This individual will also
support the enablement execution of our newly announced
Microsoft-ServiceNow Strategic Partnership. This role requires a
seasoned and well-rounded individual who has excellent
organizational and interpersonal skills, proven experience in
stakeholder engagement and management, as well as a proven track
record in driving and executing enablement programs. Excellent
project management, technical skills and broad execution
capabilities will be required. In this role he or she will be
- Managing a team to together design, create, and launch technology
partnership strategic enablement plans for the partner ecosystem,
the technology partner's field sales and the ServiceNow field
- Enabling our ServiceNow sales organization (in collaboration with
internal enablement) and partners to sell, deliver, and support new
technology partnership products, solutions and integrations, a
rapidly growing part of the ServiceNow business.
- Coordinating efforts with all internal ServiceNow stakeholders to
enable Microsoft Federal Field Sales and ServiceNow Field Sales on
a new combined cloud offering, value proposition of better
together, and the sales motion in preparation for the product
- Elevate and expand the ServiceNow technology partnership
go-to-market messaging internally with the field and externally
with our Partners.
- Create a holistic global enablement toolkit and portfolio with
new and existing repeatable methods and assets for enhancing
cross-region efficiencies and scaling self-service best practices
for prioritized technology partnerships.
- Participate in and provide enablement support with aligned
account teams, partner enablement team and partners.
- Manage priorities to stay focused on the core objectives to our
success while navigating a fast-paced, high-demand,
- Staying current on product developments and releases as well as
how the technology partnership products, solutions and integrations
align to ServiceNow.
- Set metrics, analyze, and report on success of technology
partnerships enablement program and, in the process, identify gaps
or area of growth opportunity.
- 8+ years building and enabling strategic scale and growth in the
technology ISV market.
- Experience successfully enabling new joint products and
360-degree relationships in the SaaS tech partnership space to
achieve company objectives.
- Demonstrated ability working with a cross functional team
internally and externally.
- Success building trust and rapport with field teams and partners
to quickly identify gaps in the overall enablement offering.
- Built and led high-performing and highly engaged teams while
bringing to the table an infectious enthusiasm for work.
- Experience designing and leading technology partnership
enablement programming for the sales organization and partner
- Highly organized with strong program management skills.
- Proven communicator with experience simplifying the way Partners
engage with a SaaS company and technology partnerships.
- Strong people skills, with distinct ability to motivate and
influence people in a heavily matrixed organization.
- Passion for enabling sales organizations, Partners and the
- Bachelor's degree or equivalent is required
ServiceNow is an Equal Employment Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, creed, religion, sex, sexual
orientation, national origin or nationality, ancestry, age,
disability, gender identity or expression, marital status, veteran
status or any other category protected by law.
All new employees hired in the United States are required to be
fully vaccinated against COVID-19, subject to such exceptions as
required by law. If hired, you will be required to submit proof of
full vaccination or have an approved accommodation, by your start
date. Visitour Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of
the application process, or are limited in the ability or unable to
access or use this online application process and need an
alternative method for applying, you may contact us at [email
protected] for assistance.
For positions requiring access to technical data subject to export
control regulations, including Export Administration Regulations
(EAR), ServiceNow may have to obtain export licensing approval from
the U.S. Government for certain individuals. All employment is
contingent upon ServiceNow obtaining any export license or other
approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly
common. Click here to learn what to watch out for and how to
protect yourself. All genuine ServiceNow job postings can be found
through the ServiceNow Careers site .
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