Program Manager, Americas Business Process Reengineering
Company: Apple Inc.
Location: Austin
Posted on: April 10, 2021
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Job Description:
The Americas Business Process Reengineering (BPR) is looking for
a program manager, with a proven record of leading diverse and
complex programs & projects from ideation through solution
validation. The candidate selected for this role will be
responsible for stitching and leading cross functional teams
through demand in-take, business problem definition, process
mapping, and solution validation. The primary focus area for this
role will be supporting the Reseller Operations (RO) and Product
Line Readiness (PLR) functions and will include both Regional and
Global projects. Key Qualifications * A minimum of 3-5 yrs direct
experience in a Supply Chain related function with direct
experience within Supply Demand Management and/or New Product
Introduction preferred;* Proven track record leading strategic
programs combined with ability to execute tactical, project-level
activities and tasks;* Experience in change management, including
process improvement, technical documentation, and test
planning/end-user validation.* Skilled in interacting with a wide
range of teams, both technical and functional, and adjusting
communication and messaging for intended audience/stakeholders*
Demonstrates an unwavering ability to maintain poise and a positive
attitude in a challenging and dynamic environment* Works in an
ambiguous, fast-paced environment, senses direction where it may be
unclear, and does so without a loss of performance* Possesses a
passion for process improvement with an approach that encourages
innovation, elimination of waste, and efficiency improvements*
Demonstrates excellent forward thinking capabilities; must be able
to see beyond the current state, identify risks/opportunities and
drive their project team toward the desired outcome; ability to
understand how projects connect to a roadmap/strategy* Demonstrates
ability to understand and explain complex business processes,
systems, and tools with a specific focus on upstream/downstream
impact; understands the relationship between multiple functions
and/or tools* Engages globally to gain perspective in projects,
understands differences in regional processes that are impacted by
their project(s), and develops relationships to align on
expectations for solutions being developed Description The Americas
Business Process Reengineering Program Manager will be responsible
for working with the Reseller Operations and Product Line Readiness
function to define and implement a growing project portfolio that
will be carried out to support the team and the customers that they
interface with. In this position, the candidate will oversee
multiple projects/ programs simultaneously, will lead their cross
functional teams through all aspects of the project from ideation
through solution validation., and will be responsible for the
overall demand intake and due diligence process. A successful
candidate in this role will think broadly, understand deeply,
stitch across functions and be able to shape the new offerings and
roadmap within the function they support. - Leverage industry
trends, best practices, and leading-edge technology and process
improvement ideas; - Lead and implement change management
initiatives, influencing decisions through collaboration,
leadership and a customer-focused approach; - Provide functional
subject matter expertise and technical leadership around business
systems and processes; - Minimum 3-5 years SAP experience,
preferable in Sales and Distribution - Working knowledge of the
software development lifecycle (SDLC) - Familiarity with custom web
application development and Tableau dashboard solutions - Develop
and maintain key project governance documentation to ensure an
appropriate amount of structure is applied to enable project
success; - Gather, synthesize and document business requirements,
process flows, and design specifications to enable internal and
external technical development; - Facilitate project-related test
plan development, cutover, knowledge transfer, and post-mortem
activities; - Assess gaps between current systems/processes and
business needs, develop multi-year roadmaps to address gaps; -
Apply analytical skills to rationalize change; - Provide timely,
relevant communication and elevate critical risks to project,
management and senior-executive teams; - Act as a liaison between
global business teams, IS&T, and supply chain partners to
ensure that business requirements are complete and fully addressed
by proposed technology solutions; Education & Experience Bachelor's
Degree in Operations Management, Supply Chain, Engineering,
Business, or related discipline required. MBA or Advanced Degree
preferred.
Keywords: Apple Inc., Austin , Program Manager, Americas Business Process Reengineering, Executive , Austin, Texas
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