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Mortgage Ln Processing Manager

Company: TalentBridge
Location: Austin
Posted on: April 9, 2021

Job Description:

What You Will Be Doing

  • Manage and direct Processing staff to provide a high quality loan product in a "customer first" environment and promoting communication with a superior customer service attitude within the corporate team.
  • Manage the daily processing pipeline to ensure superior turn time -- addressing issues as they arise. Review pipeline weekly to confirm credit decisions are rendered within required time frames. Notify appropriate processor of files needing completion.
  • Mentor and train processing staff to produce a quality loan submission meeting regulatory requirements
  • Monitor and measure individual workloads; the quality of work performed and the overall performance of staff.
  • Train new processors on the proper system procedures and investor requirements for various mortgage loan programs. Effective training for an inexperienced processor runs from six months to one year.
  • Handle any issues with regard to discrepancies in processing that cannot be handled at a lower level.
  • Handle payroll for exempt and non-exempt employees for mortgage origination department.SUPERVISORY RESPONSIBILITIES
    • Directly supervises employees in the Mortgage Loan Processing Department.
    • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.What You Will Need
      • Previous mortgage supervisory/management experience of three years is preferred and a minimum of 5 years prior mortgage experience.
      • High school diploma or general education degree (GED);
      • PC proficiency in a Windows environment is required.

Keywords: TalentBridge, Austin , Mortgage Ln Processing Manager, Executive , Austin, Texas

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