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Channel Manager, Public Sector

Company: Genesys
Location: Austin
Posted on: April 8, 2021

Job Description:

We are actively looking for a Channel Manager for Public Sector, who grows the indirect sales channel in support of the Genesys revenue goals through nurturing strategic partnerships and generating partner opportunities. This individual will be responsible to incent, train, and enable referral partners in their region and are measured by quarterly opportunity generation and closed deal flow. Major Responsibilities/activities * Knowledge of the SLED/FED market, understanding of FED Ramp, Education and State/Regional Contract Vehicles - (ex: TX DIR)* Established relationships with SLED channel sales/SI teams including - CDWG, WWT, SHI, Presidio, ENS, Insight, Carahsoft, Maximus, Accenture, Deloitte, etc.* Experience working with technology partners - AWS, Google, Microsoft, etc.* Ability to lead joint channel enablement sessions with channel/field sales teams* Understanding of public buying cycle, stimulus spending, role of lobbyist* Track record of establishing strong partnership with SLED/FED field sales organization to drive revenue.* Ability to balance partner relationships in a hybrid selling model (direct/channel).* Meet stated sales goals and push to exceed them* Achieve and exceed annual sales quota* Prospect, identify, develop and build strong relationships with new and existing partner sales contacts and their customer base.* Creatively and consistently communicate with partner sales teams to gain mindshare through all methods at your disposal; calls, emails, webinars, partner meetings and train, lunch and learns, and other related events* Dynamically educate channel partners on Genesys Cloud. Including selling best practices, technology solutions, platform roadmap, and operational and partner program changes with the support of the channel solution consultants* Identify and influence all levels of channel partner organizations, including sellers, operations, engineering, client support, and executive leadership* Understand the positioning of Genesys and competitors to be able to lead thoughtful discussions on why they should invest their selling efforts on Genesys Cloud* Establish strong working relationships internally across direct sales and leadership teams* Provide deal strategy, support, and resources to channel partner to drive sales* Manage opportunity registration process from initial submission to final approval* Track and report on revenue and targets utilizing Salesforce* Prepare and participate in weekly forecast calls and quarterly business reviews Minimum Requirements * BS/BA in Sales or Marketing or equivalent experience* 5+ years channel management or channel development experience, working with SLED and/or FED focused sales organization preferred* Experience selling SaaS or Cloud based software* Knowledge of CCaaS, UCaaS, and/or Genesys specific offerings preferred* Ability to develop and manage a sales pipeline* Excellent presentation, verbal and written communication skills* Ability to coordinate efforts of multiple teams and team members to achieve common goal* Creative, resourceful and a quick learner* Ability to travel 50% of time US only Benefits Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off 401(k) matching program Adoption Assistance Infertility treatments See more Genesys benefits information at https://mygenesysbenefits.com/ Covid-19: Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. About Genesys: Every year, Genesys-- delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service? so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud---, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. #LI-JB1

Keywords: Genesys, Austin , Channel Manager, Public Sector, Executive , Austin, Texas

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