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Managing Director of Conversational Platform Technology

Company: Charles Schwab Corporation
Location: Austin
Posted on: April 6, 2021

Job Description:

Managing Director of Conversational Platform Technology in Austin, Texas - Careers at AUS3 - AUSTIN TX GRACY FARMS - BLDG3 Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log in Managing Director of Conversational Platform Technology Job Locations US-TX-Austin Requisition ID 2021-67475 Posted Date 6 days ago (2/1/2021 7:13 PM) Category Engineering Position Type Full time Your Opportunity We are seeking an entrepreneurial and passionate Managing Director of Conversational Platform Technology. This is an opportunity to lead a cutting edge team that is respected for the products they produce and client satisfaction those products support. Schwab's Intelligent Assistant, Alexa, and Google Assistant offers exceptional customer service, brokerage, and bank products to retail investors. The Managing Director's role will collaborate with other product and technology teams, as well as lead a platform team to holistically enhance a robust and efficient client experience. What you are good at An ideal candidate will be leading a team with experience in building products with Data Science, Machine Learning, Natural Language Processing, and Artificial Intelligence. Collaborate with leadership team in defining a clear roadmap within the relevant Schwab channels. Other responsibilities include:

  • Lead a team of talented software development engineers to take our client centric Conversational IA solutions to the next level
  • Strong experience with automation and integration with third-party products.
  • Provide technical leadership to developers as our growth and scale drives the need to mature our development culture and processes across geographically distributed teams (including automation, CI/CD, and DevOps)
  • Scale current Agile implementation to ensure we continuously optimize our ability to rapidly deliver features/fixed to our clients
  • Establish OKR's for the organization in areas of excellence
  • Execute the platform vision by actively connecting with technology teams and participating in agile scrum ceremonies, including owning the roadmaps and prioritizing the backlog as necessary
  • Provide timely and proactive production support to clients
  • Provide regular and concise updates to the Senior Management Team What you have
    • Bachelor's degree in Computer Science or related field or relevant experience
    • 6+ years of Software Development management experience
    • 1+ years of working with Chatbot and Machine Learning interfaces
    • Solid understanding of the SDLC and project planning/execution skills including estimating and scheduling.
    • Must be self-starter, very detailed and analytical, and have a curious mind that enjoys digging into how things work and continuously strives to enhance the product, workflow and the process.
    • Works well in a dynamic, fast-moving and collective work environment, with a positive attitude and solid work ethic.
    • Keen eye for recognizing consistent and efficient client experiences and promoting a continuous improvement culture. Experience on an agile mobile application development team is highly preferred. Options Apply for this job Apply Share Refer a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Why Schwab?

      At Schwab, "Own Your Tomorrow" embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We're a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.

      Hear from employees: What's it like to work at Schwab!

      The benefits of working at Schwab : a package designed to empower your health, wealth, career and life.
      Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.

      The posted salary range describes the minimum to maximum range for this job description in the state of Colorado. The salary range is posted in accordance with the Colorado Equal Pay for Equal Work Act. The salary range for this same position may be lower or higher in markets outside of Colorado.

      As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)

      Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace.
      We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity. Application FAQs Software Powered by iCIMS
      www.icims.com

Keywords: Charles Schwab Corporation, Austin , Managing Director of Conversational Platform Technology, Executive , Austin, Texas

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