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Program Manager, Data Operations

Company: Brightwheel
Location: Austin
Posted on: April 5, 2021

Job Description:

Austin, San Francisco, Denver, or Remote (US only) / Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel's mission is to transform early education for every teacher, child, and parent ---by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $100 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families. Our Team We are a distributed team, with offices in San Francisco, Denver, and Austin along with fully remote team members. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.-- We believe that everyone-from our employees to the students, teachers, and administrators we serve- should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. Who You Are We are looking for a talented Program Manager to join our growing Business Operations team. You are a world class project manager with significant experience managing complex initiatives. You have the ability to think strategically about the high-level objectives and direction of a project, while also diving deep into the weeds and day-to-day details to move the ball forward. You love building repeatable processes from scratch and figuring out how to move faster and more scalably. You have an analytical mindset, naturally using data & numbers to inform prioritization and decision making. You love working collaboratively and can successfully partner with both technical (engineering, operations) and business (marketing, sales) teams. Most importantly, you are eager to do what it takes to deliver results for your team and the company.-- What You'll Do

  • Map the entire early care and education (ECE) market and develop a deep understanding of the full data landscape
  • Serve as a critical accelerator for our go-to-market efforts by building a scalable process for gathering + enriching data on the early education space--
  • Establish and manage key relationships with external partners and 3rd party vendors--
  • Analyze & identify critical insights within our market data to inform go-to-market priorities and steer project direction
  • Partner with our marketing and sales teams to understand growth priorities and translate them into actionable plans + requirements--
  • Partner with our engineering and systems operations team to efficiently deliver data & insights across the business Qualifications, Skills, & Abilities:
    • Exceptional project management skills; proven experience managing complex initiatives in a fast-paced, entrepreneurial environment--
    • Love for building and driving processes
    • Analytical mindset and fluency with numbers; loves data
    • Able to see both "forest and trees" - critical thinking skills to set project direction--& establish priorities, with incredible attention to detail exceptional organizational skills
    • Supervisory skills to directly manage external partners and 3rd party vendors--
    • Exceptional communication and collaboration skills; past experience successfully partnering business and technical (incl. engineering) teams
    • Gritty, hungry, eager to get into the details to drive results
    • Experience with SQL preferred Brightwheel is proud to celebrate diversity and is committed to building an inclusive workplace regardless of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Keywords: Brightwheel, Austin , Program Manager, Data Operations, Executive , Austin, Texas

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