Senior Manager, Strategic Communications
Company: PayPal, Inc.
Posted on: April 5, 2021
Senior Manager, Strategic Communications in Austin at PayPal Job
Description Fueled by a fundamental belief that having access to
financial services creates opportunity, PayPal (NASDAQ: PYPL) is
committed to democratizing financial services and empowering people
and businesses to join and thrive in the global economy. Our open
digital payments platform gives PayPal's 375 million active account
holders the confidence to connect and transact in new and powerful
ways, whether they are online, on a mobile device, in an app, or in
person. Through a combination of technological innovation and
strategic partnerships, PayPal creates better ways to manage and
move money, and offers choice and flexibility when sending
payments, paying or getting paid. Available in more than 200
markets around the world, the PayPal platform, including Braintree,
Venmo and Xoom enables consumers and merchants to receive money in
more than 100 currencies, withdraw funds in 56 currencies and hold
balances in their PayPal accounts in 25 currencies.
This Sr Manager role will report to the VP, Global Communications
and support strategic communications activities across PayPal's
blockchain, crypto and digital currencies efforts, working closely
with the merchant and consumer communications teams as they launch
new functionality within PayPal products.
As part of the Corporate Affairs team, PayPal's Global
Communications team is responsible for sharing the company's
compelling story and educating stakeholder groups including,
customers, partners, media, influencers, and industry analysts on
how PayPal products can help them in their daily life as they
manage and move money personally or professionally.--In support of
our acceleration in digital currencies--we--recently created---a
new unit inside PayPal focused on--blockchain,--crypto
and--digital--currencies.--This--new business unit---will be
responsible for---building---and managing a robust
regulatory foundations--to---support and grow our existing--buy,
sell, hold functionality,---as well as to---drive
continued--innovation---in the space. This Sr Manager role will
report to the VP, Global Communications and support strategic
communications activities across PayPal's blockchain, crypto and
digital currencies efforts, working closely with the merchant and
consumer communications teams as they launch new functionality
within PayPal products. The role will focus on providing a full
suite of external and internal communications leadership and
support for a variety of efforts including thought leadership,
influencer management, issues management and media relations. Media
relations areas of emphasis may include, but are not limited to:
Government Relations, Regulatory matters, Information Security,
Customer Issues, and Risk and Compliance situations related to
blockchain,--crypto and--digital--currencies.This role presents a
unique opportunity for someone who possesses experience managing
challenging, reputation impacting media issues in high profile,
globally relevant situations in fast paced environments. The
successful candidate will collaborate with other staff on a daily
basis, including multiple team members across Communications and
Corporate Affairs.Top Responsibilities
- Lead strategic communications planning for the business
- Build and maintain relationships with key crypto-focused media
and influencer contacts including journalists, bloggers and
influencers spanning consumer, business, personal finance, and
- Work with reporters on incoming media relations inquiries to
drive favorable outcomes.
- Develop a wide-range of communications materials including
messaging, audience-first content, communications plans, blog
posts, reactive statements, presentations, briefing materials and
- Support day-to-day media inquiries and briefings.
- Work cross-functionally with members of the product and global
communications teams to ensure consistency, share resources, and
- Work collaboratively across Corporate Affairs to proactively
identify and mitigate potential risks to PayPal.
- Assist with metrics, analytics, insights and evaluating new
- Minimum 8 years of agency or in-house experience; relevant
financial sector industry experience, a plus, but not a
requirement. Public affairs and/or political experience also a
- Proven track record of serving as a spokesperson and driving
proactive and reactive media relations strategy and execution.
- Established crypto reporter relationships and desire to expand
network to relevant industry and company beat reporters.
- Experience and willingness to pick up the phone and
proactively/reactively work complex stories with top tier media in
a range of situations - on the record, background, off the record,
- Ability to deliver results in high pressure situations. Must
have a track record of developing strategic communications plans,
messaging and related materials under deadline pressure.
- Ability to synthesize large amounts of data and distill key
points clearly, succinctly, and quickly.
- An excellent writer and communicator who is committed to
simple, clear, and creative ways of communicating.
- Well versed in communications measurement and monitoring, with
proven record of using top platforms to analyze data and
- Must be able work independently and without direction as well
as collaboratively with colleagues.
- Ability to think creatively and desire to push past the status
- Bachelor's degree required; advanced degree preferred.
- A passion to further PayPal's brand and vision of democratizing
- Position to be based in Austin, TX (Preferred). New York, NY
and Bay Area, CA may be considered.
We're a purpose-driven company whose beliefs are the foundation for
how we conduct business every day. We hold ourselves to our One
Team Behaviors which demand that we hold the highest ethical
standards, to empower an open and diverse workplace, and strive to
treat everyone who is touched by our business with dignity and
respect. Our employees challenge the status quo, ask questions, and
find solutions. We want to break down barriers to financial
empowerment. Join us as we change the way the world defines
PayPal provides equal employment opportunity (EEO) to all persons
regardless of age, color, national origin, citizenship status,
physical or mental disability, race, religion, creed, gender, sex,
pregnancy, sexual orientation, gender identity and/or expression,
genetic information, marital status, status with regard to public
assistance, veteran status, or any other characteristic protected
by federal, state or local law. In addition, PayPal will provide
reasonable accommodations for qualified individuals with
disabilities. If you are unable to submit an application because of
incompatible assistive technology or a disability, please contact
us at firstname.lastname@example.org.
R0069038 Together, we'll build a world of
economic opportunity. Grow your career with us. Please access our
internal career opportunities while connected to our corporate
network. Questions about a position or an application?
We have answers to the most commonly asked questions.
Keywords: PayPal, Inc., Austin , Senior Manager, Strategic Communications, Executive , Austin, Texas
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