Account Manager (Remote)

Company: Newchip Accelerator
Location: Austin
Posted on: February 19, 2021

Job Description:

DescriptionWe're looking for the crazy ones that are going to change the world.Newchip is a global startup accelerator and venture fund with a goal of providing world changing early stage startups with the tools, skills, and mentorship and networks necessary to successfully raise, build, and scale their businesses. This role works in our Connect software department, a technology service we offer to our accelerator companies.Role Overview:Your role will be to manage 150-200 client accounts, work with them to achieve success using our software suite, and retain them as clients longterm. In order to be successful in this role, you will need to have a customer success driven personality with superb interpersonal skills and charisma. This role is full time only, no contractors or part-time offers, however it does offer remote work options after completing your initial onboarding and training period. OTE is up to $110,000 with a base range of $45,000-$65,000 (based on experience) with incentive commission up to $45,000-$60,000; includes medical benefits, and yearly goal based bonus - there is also the opportunity for stock in the company and our portfolio of companies.Culture Fit Requirements:A compelling hunger and passion to achieve something great in life and change the world - remember that experience can be gained over time but your passion and drive are what will lead to success.Willing to do whatever it takes to get the job done, able to be humble, trainable mentality, and able to learn on the job- we're looking for people that can not only operate in the chaos of a startup, but thrive in it and earn a place on our team.Hyper-organized, resourceful, and truly enjoys working in a team to achieve the vision- able to proactively reach out for guidance, offer and receive guidance from your fellow team members, and solve roadblocks on your own.Responsibilities:* Working with our startup clients to map out their goals and develop strategies to execute them using our software* Manage and retain a portfolio of 150-200 accounts under your direction and guidance* Achieve agreed upon recurring revenue targets and account retention outcomes * Manage your portfolio of accounts through email, text, LinkedIn messaging, video and direct calls* Establish, develop and maintain positive business and client relationships* Understand and promote value based company programs and up-sell opportunities* Present, promote and sell products/services using solid arguments to existing and prospective customers* Utilize payment processing technology in our SaaS software system* Expedite the resolution of client problems and complaints to maximize satisfaction* Coordinate with BDR sales effort with team members and other departments* Analyze the territory/market's potential, track monthly recurring revenue and status reports* Keep abreast of best practices and promotional trends in the market* Continuously improve through feedback and coaching with management and team* Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and servicesRequirements* 1-3 years of direct sales, biz dev, and/or account management experience is a must requirement * Ability to develop relationships and make connections with anyone, anywhere* Ability to google, learn independently, and solve roadblocks without handholding* Personality type that talks to people on elevators and "owns" networking events* Deep understanding of the sales funnel and their dynamics* Excellent selling, communication, and negotiation skills* A commitment to excellent customer service and delivering quality products* Highly motivated and target driven with a proven track record * Excellent time management and organizational skills* Ability to create and deliver presentations tailored to the audience needs* Relationship management skills and openness to feedback* Familiarity with CRM practices along with ability to build productive business professional relationships* Able to work comfortably in a fast paced environment* Knowledge and experience with Microsoft Office* Knowledge and experience with Linkedin Sales Navigator, * Knowledge and experience with CRM Tools (We use Pipedrive)* Knowledge and experience with Google DriveBenefits* Competitive medical, insurance, and startup benefits program* Competitive paid time off (vacation, sick & public holidays)* Competitive base salary + commission + equity stock grant option* Regularly planned team outings and company events each month* Opportunity to make a meaningful impact in a revolutionary space

Keywords: Newchip Accelerator, Austin , Account Manager (Remote), Executive , Austin, Texas