Sr. Director, UX Design
Company: Ascension
Location: Austin
Posted on: January 14, 2021
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Job Description:
We Are Hiring: The Ascension Studio is seeking a Senior
Director, UX Design to collaborate in our work creating the future
of people-centered healthcare. This role will be responsible for
leading the UX Design discipline, serving as part of Studio
leadership, and supporting the use of human-centered design across
the organization.--BackgroundAscension, one of the largest
non-profit healthcare systems in the United States, has established
an in-house, interdisciplinary Design team tasked with designing
the technology-enabled services and experiences of healthcare
across the entire spectrum of care delivery. This team - in deep
collaboration with colleagues in research, product management,
technology, clinical practice, and more - uses human-centered
design methods to understand the needs and motivations of our
patients and clinicians and bring solutions to life.--Our vision is
to create seamless, end-to-end experiences for those we serve
through a cohesive ecosystem of well-designed, user-friendly
applications, products and services. From problem discovery to
product delivery, we put people at the center of everything we
do.--Ideally, this person should live in St. Louis, Chicago, or
Austin.--#ascensionstudio What You Will Do: ?As Senior Director of
UX Design, you will lead the UX Design discipline and represent it
within Studio leadership and Ascension operations. This will
include continuing to build out the team, implementing best
practices, mentoring and developing team members, setting and
fulfilling strategy for the discipline, and ensuring high quality
UX design work. It will also include a high degree of
interdisciplinary and cross-functional collaboration, including
partnering with your counterparts in Experience Research, Service
Design, and Communications Design to advance the use and value
delivered by human-centered design methodology, and partnering with
colleagues in Product Management and Engineering to create
excellent cross-functional product team operations.--Since the work
of the Studio spans from strategy to implementation, your work will
include scoping and overseeing exploratory discovery projects to
identify user needs and create holistic visions for Ascension's
future services, as well as guiding detailed production design of
our products and applications. This requires experience with
creating high fidelity, multimodal (not just digital) experience
visions that are grounded in research insights, as well as
experience overseeing design operations for digital product
teams.--The majority of the digital experiences created by the
Studio are digital applications with complex workflow, so a deep
knowledge of interaction design, visual design, usability,
accessibility, and application development are critical in this
role.--Key Responsibilities
Keywords: Ascension, Austin , Sr. Director, UX Design, Executive , Austin, Texas
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