Organizational Change Management Specialist

Company: Teacher Retirement System of Texas
Location: Austin
Posted on: January 13, 2021

Job Description:

WHO WE ARE: The Teacher Retirement System of Texas is the largest public retirement system in Texas, serving more than 1.5 million people. Innovation, technology, and collaboration make the difference as we strive to continue earning your trust every day. TRS improves the retirement security of Texas public education employees through our 'best in class' investment management and delivery of pension and health care benefits. Our Mission: Improving the retirement security of TRS members by prudently investing and managing the Trust assets and delivering benefits that make a positive difference in their lives.Teacher Retirement System of Texas (TRS) is developing groundbreaking solutions to manage retirement & healthcare services as well as maximizing investment returns for the state's public education employees. Succeeding in life is about commitment and hard work-maybe a favorite school teacher imparted that idea to you along the way. At TRS, we take that to heart and believe life can also be a balance between giving back while excelling professionally.State Classification:1737/HR Specialist V/B22WHAT YOU WILL DO:Organizational Change Management* Works with OCM team to prepare and execute annual communication plan.* Recommends and executes creative methods for communicating with stakeholders.* Recommends and executes OCM strategies and tactics.* Conducts readiness assessments, evaluates results, and presents findings to management.* Identifies obstacles to change and performance gaps and works to develop and implement corrective actions.* Assists leadership in the timely resolution of change management communication and training issues.* Contributes content for OCM Connect intranet site.* Contributes to the planning, execution, and hosting of celebratory events.* Partners with training or communications to create visual and/or informational materials to support change initiatives.* Assists with other organizational change management initiatives and activities as requested.Internal Communications* Assists in developing communication strategies that support the agency/department's mission, goals and objectives.* Plans, prepares and executes communication plans supporting various initiatives.* Suggests creative ideas and executes internal general and targeted communication campaigns with employees.* Works with business groups to develop and edit key messages with the correct emphasis and tone.* Proposes, develops, writes, and edits communication materials.* Contributes to development of agency-wide newsletter.* Contributes to the planning and execution of agency-wide meetings and events.Facilitation* Plans, schedules and conducts stakeholder interviews.* Prepares for and facilitates focus-group meetings.* Prepares agendas and minutes for and assists in facilitating employee advisory groups or department committee meetings.* Coordinates Huddles for groups of employees to meet with the executive and deputy directors.* Collaborates with OCM team members to develop and execute change management activities that build awareness, desire, knowledge, and ability.* Helps support celebration events and develop and support other mechanisms to reinforce stakeholder change adoption.* Assists OCM team in planning and tracking work tasks and priorities.Analysis* Analyzes change readiness findings, prepares and presents findings, and makes recommendations.* Analyzes team processes and structure and recommends changes that support business goals.* Assists with tracking indicators of potential employee burn-out resulting from change initiatives.* Assists with defining and measuring success metrics and monitoring change progress.Performs related work as assignedWHAT YOU WILL BRING:Education:* Bachelor's degree from an accredited college or university, preferably with major course work in human resources, organizational development, organizational effectiveness, organizational change management, industrial or counseling psychology, or a related field.* High school diploma and additional experience may substitute for the required education on an equivalent year-for-year basis.Experience:* Three years (3) of progressively responsible people management, change management, or human resources generalist experience supporting change management activities.* Experience working with the people side of change regarding a technology project or other large change management initiative.Registration, Certification, or Licensure:* None.Preferred Qualifications* Experience in Human Resources-driven organizational change management.* Employee relations and/or mediation experience.* Experience delivering quality written communications, including development of key messages.* Experience conducting stakeholder interviews or focus groups, assessing results, and making recommendations.* Experience working with all levels of employees from entry-level to the c-suite.* Change Management-related certification(s), such as the Prosci Certified Change Practitioner, the Prosci Advanced Change Practitioner Certification, and/or the Association of Change Management Professional (ACMP) Certified Change Management Professional (CCMP)* Certification in Emotional Intelligence 2.0 or EQ-i, Myers-Briggs Type Indicator, or other instruments and topics related to interpersonal effectiveness.Knowledge, Skills and AbilitiesKnowledge of:* Best practices in change management, change management methodologies, strategies, and resistance management.* The principles, tools, and techniques of project management.* The principles and practices of change management and strategic planning.* The impact of change on employees and the process of adapting to change.Skill in:* Providing direction, guidance, counseling, advice, and recommendations to managers and senior leadership.* Using a personal computer and various software programs to include Microsoft Word, Excel, PowerPoint, and Outlook.* Effectively communicating, both orally and written.* Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions.* Listening actively and demonstrating empathy.Ability to:* Effectively identify, manage and anticipate resistance.* Effectively evaluate organizational and employee needs, and customize organizational interventions based on identified needs.* Work with diverse groups of employees and ensure employee engagement.* Influence others and move toward a common vision or goal.* Plan, organize, and manage multiple projects and tasks simultaneously in a fast-paced environment.* Gather, assemble, correlate, evaluate, and present complex data.* Establish and maintain harmonious working relationships with co-workers, agency staff and management, other organizations, and other external contacts.* Work effectively in a professional team environment.Military Occupational Specialty (MOS) Codes: Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at careers@trs.texas.gov with questions or for additional information. To view all job vacancies, visit www.trs.texas.gov/careers or www.trs.csod.com/careersite. For more information, visit www.trs.texas.gov.

Keywords: Teacher Retirement System of Texas, Austin , Organizational Change Management Specialist, Executive , Austin, Texas