Key Customer Manager - Food & Beverage

Company: DNV GL
Location: Austin
Posted on: January 12, 2021

Job Description:

Are you looking for a rewarding career in Key Customer Development in a company with a sustainable profile?DNV GL Business Assurance is currently seeking to fill the role of Key Customer Manager - Food and Beverage. This is a remote position based in the U.S. with up to 80% travel in the U.S and Canada.The Key Customer Manager shall lead the business development work for new Key Customers for which they are appointed. Actively build relations with key decision makers and influencers in the Customer's organization and its stakeholders. Enabling deep understanding and foresight of customer needs. The position is responsible for achieving sales targets. This role represents the entire range of company products and services to Key Customers. Responsible for the satisfaction and retention of Key Customer accounts, with an emphasis on increasing sales in line with assigned Sales objectives.* Actively build relations with key decision makers and influencers in the Customer's organization and in stakeholders, enabling deep understanding and foresight of customer needs to achieve assigned sales objectives* Develop an understanding of the Key Customer (and its subsidiaries and affiliates) needs and challenges in all respects, including its organization, geographical spread, offering, business structure and environment and existing DNV GL relationships, as well as a sound understanding of the Key Customer's vision and values, financials and culture* Coordinate business development and sales initiatives taking place in other DNV GL units in relation to Key Customers under his/her responsibility * Contribute and participate in the design and roll-out of new services, providing inputs, ideas and collaboration to business development functions, including the definition of sales actions and the engagement of peers in their promotion* Maintain high customer satisfaction ratings that meet company standards* Stay up to date on new technologies, market events/conditions affecting the industry and other competitive intelligence to better serve our existing customers, cultivate prospects, and untimely grow company's presence and increase revenue* Enhance customer centricity and improve customer satisfaction* Collect and contribute to the gathering and consolidation of experience, best practice and case studies related to the Key Customer. * Support the identification of the need for development of solutions, through the effective deployment of the relationship with the Key Customer. * Prepare, updates and maintain the Customers' business plansPosition QualificationsRequirements* Bachelor's degree in Business, Marketing, Food Sciences or related field* 5+years of experience in B2B Food & Beverage role, Key Account/Customer Management or business development experience in the Food & Beverage supply chain* Good knowledge in the Digital Assurance domain (blockchain solutions, digital tagging, track and trace, IoT, "tokenized" economy, data mining \u2026)* Proven track record in a similar role with sales and/or customer service * Demonstrable experience selling B2B technical services - Preferred * Experience working with CRM systems* Must be proficient in Microsoft Office (Excel, PowerPoint, Word, SharePoint etc.) * Have strong experience with working with diverse cultures on international projects* Strong reading, written and verbal English for conducting business on behalf of DNV GL (additional languages a plus).* Must be willing and able to travel up to 80% of the time domestic/international. * Must possess a valid driver's license and can rent and drive a car and travel on public conveyances when required.* We conduct a pre-employment background check and drug screen.**Immigration-related employment benefits, for example visa sponsorship, are not available for this position**Opportunities Beyond BusinessOur mission is to safeguard life, property and the environment. By joining us, you will work towards our meaningful vision: to make a global impact for a safe and sustainable future. DNV GL offers a congenial working environment, competitive salaries, and an exceptional benefits package.DNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or veteran status.Local employment conditions apply.Please visit our website at www.dnvgl.comCompany & Business Area DescriptionDNV GL is one of the world's leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust across all types of industries.Equal Opportunity StatementDNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!

Keywords: DNV GL, Austin , Key Customer Manager - Food & Beverage, Executive , Austin, Texas