Customer Success Manager
Company: MongoDB
Location: Austin
Posted on: January 9, 2021
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Job Description:
The database market is massive (the IDC estimates it to be $89B+
by 2024!) and MongoDB is at the head of its disruption. The MongoDB
community is transforming industries and empowering developers to
build amazing apps that people use every day. We are the leading
modern data platform and the first database provider to IPO in over
20 years. Join our team and be at the forefront of innovation and
creativity.We are looking for a motivated, hardworking and hands-on
Customer Success Manager (CSM) to help our customers realize and
improve the value of their MongoDB subscription and
services.Individuals in this role have a passion for technology and
the ambition to dive head-first into new challenges; are adaptive
and excited to help innovate with new processes and contribute to
what's already been built. We're looking for someone who thrives by
having daily interactions with customers.The Customer Success team
at MongoDB is responsible for establishing relationships and
becoming a trusted advisor and "go-to" person for standard
methodologies and advice. We are an integral part of our customer's
success with MongoDB and bring value to every interaction - from
onboarding and product adoption to growth. We are a distributed
team spread across New York City, Austin, Dublin and Sydney. This
role will report to the Regional Manager, Customer Success.If you
want to learn more about how the Customer Success team has evolved
at MongoDB, read this article by Ozge Tuncel, VP of Customer
Success & Sales Development.Our ideal candidate will have
Keywords: MongoDB, Austin , Customer Success Manager, Executive , Austin, Texas
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