AustinRecruiter Since 2001
the smart solution for Austin jobs

Services Engagement Director, Professional Services

Company: Genesys
Location: Austin
Posted on: October 19, 2020

Job Description:


Position Purpose

A Services Engagement Director for Professional Services provides leadership in identifying strategic business opportunities for the organization to generate revenue and achieve sales objectives. This position requires a person who has the ability to recognize opportunities, along with the sales experience to successfully negotiate and close deals.

Responsibilities / Job Duties

The Services Engagement Director is responsible for implementing Professional Services business development strategy, identifying new business opportunities, maintaining key relationships and negotiating and closing business deals. This position will have quarterly financial targets (bookings and project profitability) that must be met in order for the organization to attain projected revenue and build consulting services backlog.

In this role the primary responsibilities include (but are not limited to):

-- Align with Account Executives and other Sales leadership as a member of the Genesys pursuit teams.

-- Pursue sales leads and prospective clients

-- Network and develop strong business relationships. Contribute to strategic and tactical planning for the professional services

-- Build client relationships, delivering presentations and proposals

-- Maintain extensive knowledge of current market conditions & customer buying strategies in order to negotiate and close business deals

-- Generate pipeline of services orders to attain financial objectives

Required Qualifications:

-- Bachelor's degree in Business or related field

-- 8+ years in a business setting with at least three years of experience in a customer-facing sales in a business solutions telecommunications environment

-- Ability to work effectively both individually and with a team

-- Strong leadership, interpersonal and presentation skills and excellent written and verbal communication skills

-- Proven success in sales - lead generation, acquisitions, and relationship management.

-- Able to influence thinking or gain acceptance of others in sensitive situations

Preferred Qualifications:

-- Salesforce experience

Special Position Requirements:

-- Travel 25% - 50% to customers and deliver presentations.

About Us:

Genesys-- powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

#LI-JB1





Keywords: Genesys, Austin , Services Engagement Director, Professional Services, Executive , Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


National Director, Contact Center Phones
Description: We are looking for an experienced strategic national senior leader to serve as a National Director , Contact Phones. He/She will be responsible for a production operations leadership team, across multiple (more...)
Company: LogistiCare
Location: Austin
Posted on: 10/29/2020

RN Manager Med Surg ICU
Description: JOB SUMMARY The Manager, Nursing Registered Nurse RN 1 is responsible for creating and sustaining a healthy work environment for assigned nursing and unit-based personnel which fosters excellent professional (more...)
Company: Baylor Scott & White Health
Location: Buda
Posted on: 10/29/2020

General Manager
Description: As the General Manager, you will continue your retail career by leading a team to deliver extraordinary customer experience and to exceed sales target. You will be tasked with supervising the daily operation (more...)
Company: My Wireless AT&T
Location: Austin
Posted on: 10/29/2020


Hospital Director of Strategy
Description: We're looking for a candidate to fill this position in an exciting company. li Develops and implements strategy which leads to improvement in market share consistent with COMPANY s mission and core (more...)
Company: Tenet Healthcare
Location: San Antonio
Posted on: 10/29/2020

Director, P&C Pricing and Reserving Actuary (100% Remote Available)
Description: Job DescriptionWe are currently seeking a talented Director, West Region Auto Pricing Actuary 100 Remote Available for the San Antonio Home Office I. Applies expert knowledge and experience in Actuarial (more...)
Company: USAA
Location: San Antonio
Posted on: 10/29/2020

Director, P&C Pricing and Reserving Actuary (100% Remote Available)
Description: Job Description: 10 10 We are currently seeking a talented Director, West Region Auto Pricing Actuary 100 Remote Available for the San Antonio Home Office I. Applies expert knowledge and experience (more...)
Company: USAA
Location: San Antonio
Posted on: 10/29/2020

Case Manager RN
Description: Our Story: Fusion isn't just a job it's a lifestyle. Our actions are rooted in ensuring everyone we touch has a better life. Here, we don't just work hard and play hard every day we do it with a purpose. (more...)
Company: Fusion Medical Staffing
Location: Austin
Posted on: 10/29/2020

Inside Sales Manager
Description: SailPoint, the leader in enterprise identity management, brings the Power of Identity to customers around the world. SailPoint's open identity platform gives organizations the power to enter new markets, (more...)
Company: SailPoint Technologies
Location: Austin
Posted on: 10/27/2020

Manager, Residential Retention
Description: JOB SUMMARYThe Spectrum Retention Manager Residential will oversee the day to day activities and performance management of in-house retention teams supporting customer retention efforts. The position (more...)
Company: SPECTRUM
Location: Austin
Posted on: 10/29/2020

Telecommute Software Risk and Compliance Customer Success Manager
Description: A software company is searching for a person to fill their position for a Telecommute Software Risk and Compliance
Company: VirtualVocations
Location: Austin
Posted on: 10/29/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds