AustinRecruiter Since 2001
the smart solution for Austin jobs

Sr Product Manager

Company: H&R Block
Location: Austin
Posted on: March 28, 2020

Job Description:

What you''ll do...H&R Block, the world''s leader in tax preparation services, is looking for a Sr. Product Manager Client Authentication & Security to join the DIY Tax Products & Services team. This individual will work with cross-functional teams and a highly engaged leadership team to deliver a robust client authentication and security foundation. Responsibilities:Ensure the back-end monitoring and reporting for client authentication are robust and secure.Lead the charge to move from multiple accounts per user to a single account while also ensuring client preferences are observed and honored.Identify safe, secure and simple methods for identity proofing.Optimize account recovery and second-factor verifications to be minimally invasive and simple in secure and compliant ways.Enhance client authentication experience across TPG and MyBlock. Develop and execute the identity and authentication roadmaps and lead the agile teams.Work with UX designers to ensure delivery of optimal user experiences. Prepare and facilitate implementation of go-to-market strategies, ensuring successful launch execution and adoption. Manage products through their life cycle -- introduction, growth, maturity, and ending stages. Be responsible for the outcome by tracking KPIs and using them to drive decision-making about the future of the product.With minimal to complete independence, proactively and consistently deliver in the following areas as defined below.Customer EmpathyIdentify customer pain pointsClearly communicate customer problems and how products can / will solve themAdvocate for your customers among cross-matrixed teamsCreate customer delight and deliver signature momentsTechnicalBe able to articulate how our application is built and the company''s tech stackEvaluate new technology ideas and help the team understand emerging trendsStrategy & DirectionCreate a vision for a feature, product, or product line and be able to define a roadmapBe a product visionary / evangelistBe able to persuade and negotiate your feature and/or position to others. Bring people on board. Know when to say no.Be proactive about emerging trends and market focus and how they apply to our businessFully understand and complete competitive analysesHave a greater sense for when things are possibleManage external vendors and internal/external partnersDataIdentify themes across multiple data sourcesUse data to tell a story, share insights and guide decision-making cross-functionallyHave a strong understanding of your data and analytics at all timesFacilitate work with data teams to best get the desired resultsUse data to prioritize based on client needs & business goalsTactical thinking:Identify and clearly communicate feature impacts across matrixed and enterprise teams, as appropriateCoordinate and influence internal partners to assure requirements are met and scope of work is appropriate and meets or exceeds business objectivesIn addition to creating clear user stories and acceptance criteria that map to the roadmap for the current season, influence the roadmap and start to develop user stories that are driving towards the next 6-12 monthsShow passion while creating and prioritizing product features that either contribute high business value for the team or provide proof points, knowing when to test and how to cull down to MVP Design ThinkingEmpower your design and content team to see your vision and share a high-level idea of an experienceOwn how a feature fits into the overall picture, identify dependencies & engage partners across the enterpriseCreate moments where you can create delightFacilitate design sessions/sprints with your team and cross-functional team membersCommunicationWrite and present business stories cross-functionally, including: identifying a problem, highlighting possible solutions, identifying risks and their mitigations, presenting a solution and asking for resources in a concise and coherent way via deck and talk trackCoach less experienced teammates on how to use various communication channels, including emails, face-to-face conversations and formal presentationsCoach less experienced teammates on reading the room and knowing your audience so you can adapt your style based on how the information will be best received by that group of peopleIt would be even better if you also had...In-depth experience with NIST, IRS regulations or fintech authorization and authenticationExperience with AI/MLWhat you''ll bring to the team...RequirementsBachelor''s degree in related field or the equivalent through a combination of education and work experience. MBA or master''s degree preferred.Significant experience in area of expertise and/or product/program management experience, typically 5-8 years with increasing levels of responsibility.Ability to translate business strategy into department/product/program strategy.Experience with user-centered design and research.Experience with cost benefit analysis in preparing/reviewing business cases.Candidates must possess excellent leadership qualities and communication skills, including the proven abilities to facilitate meetings, manage cross-functional teams, champion ideas and influence others up, down and across the organization to obtain buy-in for the products and/or programs.Ability to adapt rapidly in a fast-moving environment with shifting priorities and the ability to react quickly, dynamically, and intelligently.Demonstrated experience, knowledge, and ability to champion agile development methodology. Deep understanding of how to leverage data to make decisions that drive positive business outcomes.Must be self-motivated, committed, and accountable. #hrbjobby Jobble

Keywords: H&R Block, Austin , Sr Product Manager, Executive , Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Chief Information Officer
Description: Job DescriptionWe are seeking a Chief Information Officer to lead our company You will help
Company: The Agency
Location: Austin
Posted on: 04/10/2020

Project Manager, Commercial Construction
Description: JOB SUMMARY The purpose of this position is to lead individual, multi-disciplined real estate project solutions for clients, with direct accountability for project delivery.Characteristics of responsible (more...)
Company: CBRE
Location: Austin
Posted on: 04/10/2020

Travel - RN/RN-Case Management
Description: Come work at LRS Healthcare, the leading company in our industry. We're proud of our 4.8 rating on Glassdoor
Company: LRS Healthcare
Location: Austin
Posted on: 04/10/2020


Senior IT Project Manager
Description: Job ID TX-70120048 911690408 Senior IT Project Manager 25 with SDLC, Agile and application development project experience Location Austin, TX TEA Duration 4 months Years SkillsExperience 8 Required (more...)
Company: Innosoul inc
Location: Austin
Posted on: 04/10/2020

Treasury Merchant Sales Manager 2
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Austin
Posted on: 04/10/2020

Records Management and Data Architecture Program Manager
Description: General OverviewAt an expert level, manages LCRA's Records and Information Architecture Program within assigned business areas of responsibility. Serves as a liaison and adviser to business areas for (more...)
Company: LCRA
Location: Austin
Posted on: 04/10/2020

Sr. Product Manager
Description: Care.com HomePay is a rapidly growing company who has the investment to be able to shoot for the stars. If you are working in tech and doing amazing things, consider coming to work with us and accomplish (more...)
Company: Care.com
Location: Austin
Posted on: 04/10/2020

Territory Account Manager
Description: Forcepoint is transforming cybersecurity by focusing on what matters most: understanding peoples intent as they interact with critical data and intellectual property wherever it resides. Our uncompromising (more...)
Company: Forcepoint
Location: Austin
Posted on: 04/10/2020

Treasury Merchant Sales Manager 2
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Elgin
Posted on: 04/10/2020

RN Director - Cath Lab (EP) - Ascension Seton Medical Center Austin
Description: Job Description: We Are Hiring RN Director - Nursing Administration - Full-Time, Rotating - Ascension Seton Medical Center-Austin Dell Seton Medical Center - Austin, TX Why Join Ascension Ascension (more...)
Company: Ascension, A53
Location: Austin
Posted on: 04/10/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds