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IT Systems Manager

Company: Public Consulting Group, Inc.
Location: Austin
Posted on: March 27, 2020

Job Description:

Overview Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG's Technology Consulting practice offers a full spectrum of quality Information Technology (IT) services to help state and local government agencies at every stage of the IT life cycle. Through its specialized IT services, PCG's Technology Consulting team finds cost-effective ways to help agency partners deliver successful IT systems that enhance the lives of the user base. To learn more, visit httpswww.publicconsultinggroup.comtechnology-consulting Responsibilities bull Self-motivated professional with 5-8 years of experience in working as IT DC and Cloud Manager bull Reports directly to the Director of IT and Cloud Operations who is responsible for the operations and execution of all IT Services and Hosted Data Center initiatives to ensure the Director remains knowledgeable of all operations and execution issues related bull Identifies as IT Systems Point of Contact for all the IT and DC operations requirements bull Ensures staff complies with corporate training requirements and receives adequate technical training to maintain and grow competencies in relevant fields bull Evaluates program estimates for needed skills and resources based on skills not specific individuals and provide those resources to the programs bull Manages staff through mentoring, career development, and performance management bull Uses organizational management skills and established company practices for optimizing productivity through following and improving upon the established IT operational processes bull Works closely with the IT Services Departments to ensure the team incorporates new practices and technologies in order to advance the state-of-the-art and drive continuous process improvement. bull Enforce the tight change mgmt., incident mgmt. and config mgmt. for day to day on-prem DC and Cloud operations. bull Clear understanding of DC technologies including Virtualization, Compute, network and storage technologies. Qualifications Required Skills bull Experience managing a group of Systems Engineers working on a variety of projects bull Hands on IT System administration experience required bull Experience coordinating activities with other IT Services disciplines and program managers within a matrix organization in a systems-based approach to IT operations and products bull Technical background in On-prem and Cloud Data Center Compute, Storage and Network Systems bull Strong team leadership skills bull Ability communicate well at many levels bull Multi-task across many concurrent activities with frequent pop-ups bull Knowledge of continuous improvement methodologies preferred1 bull Understanding of methodologies to ensure systems comply with audit requirements bull Defining and measuring team performance through metrics and KPIs Education BS is required, within IT and Data Center discipline Experience Experience managing a group of IT Systems Engineers and System Administrators working on a variety of projects Experience coordinating activities with other IT services disciplines and program managers within a matrix organization in a systems-based approach to IT Products and Operations Certification Any industry level certification on processes and DC management is a plus LI-AH1 D-PCG

Keywords: Public Consulting Group, Inc., Austin , IT Systems Manager, Executive , Austin, Texas

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