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Personal Lines Account Manager

Company: BKCW Insurance
Location: Austin
Posted on: January 16, 2020

Job Description:

Since 1952, BKCW Insurance has provided personal and commercial insurance services to individuals, families and businesses throughout Texas. We believe our success is directly tied to our commitment to our clients and our community. Currently, BKCW operates primarily in the state of Texas, but has clients with operations in 37 states. During the last 25 years, BKCW has established itself as a leader in providing customized insurance programs to a number of specialty industries. BKCW has been named a Best Practices Agency for the past eighteen years by the Independent Insurance Agents and Brokers of America and was awarded the Business of the Year by the Greater Killeen Chamber of Commerce. BKCW has been awarded the Best Place to Work award by Insurance Journal and Business Insurance. BKCW offers competitive salaries, comprehensive benefits, plenty of opportunities for advancement and growth, and an environment that values teamwork. To learn more please visit our website: ************ Account Manager Commercial Lines We are looking for a Personal Lines Account Manager to work as a strategic member of our team providing high level service to our clients. The ideal candidate will have experience working in an insurance agency environment and will be strategic, forward thinking, and solution minded. ESSENTIAL Duties and Responsibilities: * Meet with insurance company representatives to discuss company changes, including rates and underwriting * Quote and issue new business and renewals * Complete continuing education requirements for licensing plus insurance designations or courses that will help performance * Process policy changes * Send copies of ID cards to insureds * Send proof of coverage to lienholders and mortgage holders * Answer billing questions for insureds * Report claims when necessary and contact adjusters to assist on claim questions * Monitor and respond to emails received from insureds, underwriters, etc. * Answer and explain coverage questions * Complete requests from insurance companies (send signed apps, photos, home updates, possible drivers in household, renewal questionnaires etc) * Update replacement cost estimators for home * Manage daily voicemails and e-mails responding in a timely fashion COMPETENCIES: * Business Acumen * Communication * Consultation * Critical Evaluation * Ethical Practice EDUCATION AND EXPERIENCE: Bachelor s degree or equivalent Insurance Agency experience not required bu helpful. PHYSICAL DEMANDS: The person in this positon must have the ability to travel unassisted, stand or sit to remain in stationary position for periods of time, extensively orally communicate, and operate computer for periods of time. Position may be based out of Killeen, Copperas Cove, or Austin, Texas Please submit resume to *******************

Keywords: BKCW Insurance, Austin , Personal Lines Account Manager, Executive , Austin, Texas

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