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Front of House Manager

Company: Little Deli & Pizzeria
Location: Austin
Posted on: December 5, 2019

Job Description:

Little Deli & Pizzeria is looking for a customer-focused Front of House Manager. Our ideal candidate is a team player that will have a deep sense of ethics, responsibility, and integrity and will work well together with the rest of our management team to run a successful operation. This individual should have great organizational skills, have an eye for detail and have an overall positive mindset. A passion for food, beverage and hospitality is a must,--as is a desire--to lead by example. Ideal candidates have flexible schedules, including nights, Saturdays, (we are closed on Sundays), and some holidays and must be willing to work 50+ hours per week. A good Restaurant Manager is able to multitask and remain calm in stressful situations.--Duties and responsibilities include:

  • Hire, train and develop staff members.
  • Ensure that health and safety protocols are adhered to.
  • Work to achieve--company objectives in sales, service, quality, appearance and sanitation--of facility.
  • Ensure--that all guests feel welcome and are given responsive and friendly--service at all times.
  • Control--cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Understand and implement all company policies, procedures, standards, specifications, guidelines and training programs.
  • Communicate with customers to receive feedback and manage complaints.
  • Open and close the restaurant on time.Skills, abilities, and experience required: --
    • Minimum of 2 years restaurant management experience in a fast casual or full-service restaurant.
    • Strong knowledge of operations including food, beverage, staff supervision, food safety,---service techniques, and guest interaction.
    • Strong communication and leadership--skills.
    • Honesty,--organization, and an ownership-driven mentality with a hands-on attitude.
    • Strong financial and cash handling skills.
    • Knowledge of POS Systems, preferably Toast.

Keywords: Little Deli & Pizzeria, Austin , Front of House Manager, Executive , Austin, Texas

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