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Technical Support Engineer Construction Sealants (ADE)

Company: Momentive Performance Materials USA LLC
Location: Austin
Posted on: September 19, 2019

Job Description:

POSITION TITLE:

Technical Support Engineer Construction Sealants (ADE)

POSITION SUMMARY:

Support and collaborate with North American (NAM) sales team to help grow sales and profitability in Insulating glazing (IG), Residential Glazing (RG), Structural Glazing (SG), Weatherseal (WS), Air-Water Barrier (AWB) & Arch coatings segments through technical product-positioning and specification activities. Including external interaction with authorized distributors, direct customers, industry specification associates and trade associations.

JOB DESCRIPTION:

* Support and collaborate with North American (NAM) sales team to help grow sales and profitability in Insulating glazing (IG), Residential Glazing (RG), Structural Glazing (SG), Weatherseal (WS), Air-Water Barrier (AWB) & Arch coatings segments through technical product-positioning and specification activities. Including external interaction with authorized distributors, direct customers, industry specification associates and trade associations.

* Responsive on-site project and technical support for both pre-construction and active construction project needs primarily within NAM with some limited activity in Mexico. Travel approximately 40-45%

* Collaborate with Marketing, Product Management and Technology (R&D) to support technical needs within their functional area. This includes the completion of literature review and support of New-Product-Introduction projects.

* Active participation in assigned trade organizations, symposia and conferences (ASTM, RCI, AAMA, etc.) with performance objective to help develop and execute strategies that represent, safeguard and promote MPM interests.

* Gather market competitive intelligence including new technologies, market trends, customer needs, IP opportunities and champion efforts to capitalize on opportunity by communicating and collaborating with MPM team associates in a timely and efficient manner.

* Prepare and deliver technical presentations to specification base; Architects, Consultants, SCIPs and property owner/managers.

* Write technical content for promotional materials for use to educate customers and marketplace and assist marketing communications to deliver professional, scientifically based presentations.

* Interface with function teams and outside agencies to optimize product testing to achieve various industry certifications and performance test requirements to achieve product differentiation.

* Create content and execute internal and external customer training programs, application procedure development, technical literature content creation, issue investigation and timely resolution.

* Identify and create procedures, tools, literature and other technical concepts to support sales growth in segments.

* Collaborate with Marketing and R&D on development of new product concepts based on market analysis/needs, customer input and competitive product review/analysis.

* Support NPIs, customer trials and tests, and additional ad-hoc activities as necessary.

ADDITIONAL DETAILS:

MINIMUM QUALIFICATIONS

* Bachelor s in Building Sciences, Architectural Engineering, Civil or other relevant Engineering

* Minimum of three years experience in commercial construction

* Self-motivated individual with a high level of creativity and technical interest

* Individual with construction job site experience and comfort level with all aspect of on-site support including roof-level work

* Strong organization skills with a proven ability to manage multiple prioritize projects simultaneously

* Proven ability to operate in a global cross-functional team environment with strong customer focus

* Strong interpersonal skills

* Excellent oral and written communication skills

* Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word

* Proficiency in web-based and mobile applications

* Ability to work independently and in a matrix team environment.

* Ability to travel including overnight travel with estimated travel 40-45% of time

PREFERRED QUALIFICATIONS

* Masters in Building Sciences, Architectural Engineering, Civil or other relevant Engineering

* Experience working in a similar or competing companies in construction industry

* Glass/glazing industry expertise

* Familiarity with common equipment used in the coatings and sealants industry (spray & dispensing equipment, pumps, etc.)

* Individual with experience and knowledge of competitive landscape in North American sealants market and range of protective & elastomeric coatings for buildings and structures

#LI-NK1

We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, minority status, sexual orientation, gender identity, protected veteran status, status as a qualified individual with a disability or any characteristic protected by law.

In order to be considered for this position candidates are required to submit an application for employment through our career site, be at least 18 years of age, willing to take a drug test and submit to a background investigation as part of the selection process.

Candidates are required to have unrestricted authorization to work in the United States.

If currently an employee of the Company, you must have current satisfactory work performance and in most cases, have been in your current role 18 months.

Disclaimer: We are not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee about this position. All resumes submitted by search firms/employment agencies to any employee of the Company via email, the Internet or in any other form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of the Company; no fee will be paid in the event a candidate is hired by the Company as a result of the unsolicited referral or through other means.

Keywords: Momentive Performance Materials USA LLC, Austin , Technical Support Engineer Construction Sealants (ADE), Engineering , Austin, Texas

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