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Virtual Solutions Engineer

Company: Riverbed Technology
Location: Austin
Posted on: June 14, 2019

Job Description:

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With a powerful combination of Digital Experience, Cloud Networking, and Cloud Edge solutions, Riverbed The Digital Performance Company provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and visibility, while dramatically accelerating business performance and outcomes. As businesses transform digitally and experiment with new technologies, they partner with Riverbed to push boundaries, increase performance, and rethink possible.

Riverbed is a pre-IPO opportunity with over $1 billion in revenue and 30,000+ customers including 98% of the Fortune 100 and 100% of the Forbes Global 100.


Title: Virtual Solutions Engineers

Location: Austin TX

Riverbed is seeking a Virtual Solutions Engineer for immediate hire. In this role, you be a member of the Virtual Engineering Support Team providing engineering support to the following individuals:

* Inside Commercial Sales Executives;

* Channel Sales Managers (CSMs):

* Riverbed Costa Rica sales team; and

* All Americas Riverbed partners.

You will function in a highly technical pre-sales environment. You will learn about the complete Riverbed portfolio and how to apply those components. You will design and build bill of materials (BoM) to solve business problems and achieve desired business outcomes. Travel requirement is less than 25%.


* Serve as the technical subject matter expert throughout the sales process. Owning and managing various pre-sales activities including technical presentations, demonstrations, and proof of concept projects.

* Collaborate with the ISR team and jointly owning the sales cycle.

* Build and increase Riverbed s relevance with customers by qualifying customer s needs, desired outcomes & benefits and positioning the breadth of the Riverbed Solution portfolio in context to it.

* Cross-sell / Up-sell: Identify and execute relevant sales plays, pipeline development initiatives and PS offerings by either Riverbed or the partner

* Interface with Product Management to relay market demands from prospects/customers.

* Understand and document customer business & technical requirements and use them to create value based proposals, addressing business drivers & pain points guiding the technical sales cycle towards a technical close & a business win.

* Identify the correct partner to engage on the sales opportunity with the Commercial ISR and the CSM.

* Assist the regional CSMs with general partner enablement including virtual lunch-n-learns, demonstrations and technical web conferences.

* Assist the regional CSMs with any sales activity outside of the named accounts.

* Assist in the development and training of new Commercial ISRs and regional CSMs

* Provide technical support and enablement with our regional Americas partners

* Conduct BoM reviews with our partners on non-named account opportunities


* BS/BA in relevant field (CS, EE, MIS) with at least 5+ years experience in a pre-sales role

* Experience in a pre-sales role, with a understanding of sales cycles and various selling strategies.

* Experience in the Next Generation Networking technologies including SDWAN & Application Acceleration

* Experience with digital experience management including End User Experience (EUE), Application Performance Management (APM) and
Network Performance Management (NPM) * Excellent written and verbal communication, listening, negotiation and presentation skills.

* Ability to successfully complete sales presentations on one s own

* Must have very strong networking, switching, and routing background (L2 - 3) Cloud and SaaS experience is important

* Applications experience Microsoft, CIFS, MAPI, NFS etc.

* In-depth TCP/IP knowledge, network design experience Hands on troubleshooting, configuration and implementation

* Have knowledge of virtualization platforms like HyperVisor, KVM and VMWare.

* Operations and information systems management experience a plus

* Relevant competitive knowledge, including: industry, technologies and product offerings, evolving technologies, and threats.


Riverbed offers a rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. We are proud of our great culture that continuously fosters innovation, collaboration, and diverse work environments. We remain committed to attracting, developing, and retaining the most diverse group of talent to better serve our customers.

Learn more about Riverbed:

Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


TAGS: APM, DevOps, End-User Experience Monitoring, EUE,

NET instrumentation,.NET monitoring,.NET analysis,.NET performance, service map,Dashboard,application dashboard, single pane of glass, Application Performance Management, APM Tools, Digital performance management, digital customer experience, customer experience monitoring, application monitoring, application instrumentation, bytecode instrumentation, Java monitoring, Java analysis, Java performance


We are proud to be an EEO/AA employer. M/F/D/V/LGBT.

Keywords: Riverbed Technology, Austin , Virtual Solutions Engineer, Engineering , Austin, Texas

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